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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Operations Manager

United Kingdom, Southwark Employment contract 70000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

We’re looking for an experienced and hands-on Operations Manager to lead hospitality operations across two premium corporate venues on Southwark Bridge. This is a key leadership role responsible for overseeing restaurant hospitality, events, cafés, and workplace services across two buildings, ensuring exceptional guest experiences, operational excellence, and strong commercial performance. Reporting to the Account Director, this is a predominantly Monday to Friday role, suited to an established hospitality leader who is ready to step into a fast-paced operation from day one and confidently lead a large management team.

Job Responsibility

  • Oversee day-to-day operations across two hospitality venues
  • Provide visible leadership during service and high-profile events
  • Oversee operational systems and service standards
  • Lead, motivate, and develop a wide management team
  • Oversee recruitment, onboarding, rota planning, and performance management
  • Drive site performance across revenue, labour, cost control, and operational efficiency
  • Review KPIs and commercial performance
  • Act as key point of contact for clients and internal stakeholders
  • Ensure compliance with food safety, health & safety, and licensing standards

Requirements

  • Experience as an Operations Manager in hospitality
  • Ability to lead a large management team
  • Strong operational, financial, and people management skills
  • Knowledge of food safety, health & safety, and licensing compliance
  • Excellent client relationship and communication skills

What we offer

  • Company Sick Pay
  • 50% discount in restaurant and 25% off at cafes
  • Holidays increasing with length of service
  • Loyalty bonuses
  • One paid day off for volunteering
  • Retail, Grocery and Gym Discounts
  • Cycle to Work Scheme
  • Refer your friend scheme
  • Learning and Development Portal and apprenticeship programs
  • G&F Support Scheme
  • Hospitality Action – Employee Assistance Programme (EAP)
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