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We are currently working with fast-growing microbusiness that has achieved impressive milestones in its first two years, generating over £200k in revenue. With up-and-coming technology and plans of growth, they are now looking for a proactive Operations Manager.
Job Responsibility:
Operational Support: Assisting in forming deals, sending out proposals and reports, and managing operational activities when clients accept proposals (including contract management, supplier coordination, and issuing final reports)
CRM Management: Maintaining and updating the CRM systems, ensuring all client and operational data is accurate and up to date
Administrative Processes: Run the full admin process alongside the founder, supporting client onboarding and ongoing client management
Sales Support: Contribute to sales activities, including proposal generation and follow-up, and support the business's growth objectives
Strategic Input: Act as the go-to person for operational strategy, working closely with future hires to ensure operational capacity matches business growth
Innovation & Research: Bring fresh ideas to the table, conduct independent research, and help drive continuous improvement across the business
Requirements:
Strong proficiency with CRM systems
Tech-savvy and able to quickly adapt to new tools and processes
Highly proactive, self-motivated, and able to work independently
Willingness to go above and beyond to support business growth
Excellent communication and organisational skills
What we offer:
Competitive salary with bonus and commission structure (negotiable based on experience)
Opportunity to play a core role in the growth and direction of the business
Dynamic space where all your ideas and contributions are welcomed
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