CrawlJobs Logo
Victim Support Logo Victim Support · Office Administration

Operations Manager

United Kingdom, Wakefield 37142.28 GBP / Year · Job Posted June 04, 2026
Apply Position
Job Link Share

Job Description

We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice system.

Job Responsibility

  • Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
  • Ensuring compliance against key performance indicators, contractual and internal requirements
  • Responsibility for the line management of team members including recruitment, training and development, supervision and support
  • Work collaboratively with internal stakeholders across Victim Support
  • Undertake data analysis, service audit and report presentation to improve service and showcase best practice
  • Attend regular contract monitoring meetings and represent the service at external events
  • Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
  • Support the Area Manager to identify development opportunities and innovate within the service

Requirements

  • Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
  • Successfully managed diverse teams, utilising different working method to achieve high performance
  • Experience of leadership and management and implementation of change management processes
  • Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
  • Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service
  • A driving license and access to a vehicle is considered an essential requirement

Nice to have

  • Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector
  • A compassionate individual with a passion for developing service for victims of crime

What we offer

  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Career Development: Ongoing training and support with opportunities for career progression
Victim Support - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Operations Manager

8 matching positions

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
marshall.com Logo
sa.global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
  • Excellent stakeholder management and communication across global teams and functions
  • Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
  • Data-driven mindset with solid experience using operational KPIs and performance dashboards
  • Several years of experience in e-commerce operations, logistics, or global supply chain management
  • Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
  • Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)
Job Responsibility
Job Responsibility
  • Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
  • Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
  • Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
  • Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
  • Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
  • Manage the operational readiness for launching new product categories across multiple warehouse setups
  • Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
  • Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence
What we offer
What we offer
  • re-location support
  • visa/work permit application
  • local authority registration
  • home finding service
Read More
Arrow Right

Operations Manager - Global Hospitality Services

The Operations Manager is a professional responsible for supporting the strategi...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of proven operations experience with strong emphasis on hospitality
  • Experience in executive, food & beverage, or related services including multi-site and multi-service corporate environments
  • Demonstrated experience in third-party vendor management, client liaison, and relationship management
  • Fundamental understanding of operational controls and associate processes
  • University degree (Bachelor's or Master's) in Hospitality, Business Administration, or related major
  • Professional certifications in Food Safety Management (e.g., HACCP) and/or Managerial Leadership (e.g., PMP, Lean Six Sigma) are highly desirable
Job Responsibility
Job Responsibility
  • Support operations excellence and vendor management
  • Assist in overseeing performance, issue management, and corporate social responsibilities across Indian region
  • Support as subject matter expert in uplifting operational standards, people management, and project management initiatives
  • Assist in ensuring continuous service improvement, operational compliance, and alignment with global standards
  • Support management of operational budgets and identify efficiency opportunities
  • Assist in coordinating and implementing Compliance guidelines
  • Support implementation of robust control measures to minimize reputational risk
  • Fulltime
Read More
Arrow Right

Regional Operations Manager

The Regional Operations Manager will oversee our Los Angeles and Long Beach oper...
Location
Location
United States , Los Angeles
Salary
Salary:
95200.00 - 120000.00 USD / Year
bird.co Logo
Bird Canada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant operations or tech experience
  • Strong Excel/data analysis skills (SQL is a plus)
  • Project management experience and proven ability to deliver results
  • Strong stakeholder management skills
  • Previous experience communicating with and negotiating with external stakeholders
  • Must reside in the Los Angeles Metro Area, ideally within a 30 minute commute to downtown Los Angeles
  • Expectation to report to the warehouse or market 2 days/week
  • Willingness to travel frequently across markets to support local teams and initiatives
Job Responsibility
Job Responsibility
  • Drive the vision and execution of world class operations within the markets you manage with minimal oversight from your General Manager
  • Manage operations and growth for the region, oversee the P&L, achieve monthly targets, and analyze market data to guide strategic operational decisions
  • Manage and develop your team to help them grow and achieve their professional goals
  • Regularly interact with key stakeholders in our cities and within community groups
  • Partner with your colleagues cross-functionally to implement high-profile, high-impact projects
  • Look around corners to anticipate needs of the business and competitive pressures
  • Be solution oriented and help resolve 'fire drill' situations
  • Skillfully manage relationships with external stakeholders
  • Fulltime
Read More
Arrow Right

Laboratory Operations Manager

We are hiring for a Laboratory Operations Manager for a state of the art £30mill...
Location
Location
United Kingdom , Southampton
Salary
Salary:
Not provided
beautifulrecruitment.com Logo
Beautiful Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to commute/ work in Southampton on site Monday – Friday daily is essential
  • Minimum of 5 years of experience managing a Laboratory as a Laboratory Manager or having worked for a Laboratory Services/ Lab FM Company as a Laboratory Operations Manager, managing onsite service engineers, maintenance engineers, maintenance technicians of equipment in a regulated laboratory, pharmaceutical or similar environment
  • You will have been a Laboratory Manager, Laboratory Equipment Service Manager, Laboratory Engineering Operations Manager, Life Science Facilities Manager or equivalent with responsibility for a team of Laboratory Equipment Service Engineers, Calibration Engineers, Service Technicians or Calibration Engineers reporting into you where you have to co-ordinate the scheduling of PPM works to customer satisfaction and manage the team successfully
  • Bachelor’s degree in a related field (e.g. Quality, Business, Engineering, Chemistry or equivalent)
  • Proven Experience In Analytical Equipment Service/Laboratory Asset Maintenance/ Manufacturing or Laboratory Equipment Engineering Operations Management With Strong Leadership Skills
  • Strong team development, performance management and employee engagement skills to motivate the team and drive performance excellence
  • Knowledge of working to GLP on a pharmaceutical, biotech, analytical chemistry, or medical device/similar R&D site
  • Experience with SAP or other similar CRM systems and good working knowledge of Excel
  • Ability to work to budgets and ensure that the laboratory equipment maintenance is brought in on budget
  • Ability to lead change management programs and drive operational innovation tailored to the Southampton site
Job Responsibility
Job Responsibility
  • Lead a diverse team of laboratory equipment service engineers, laboratory equipment calibration technicians, helpdesk and technical staff at the Southampton site, fostering a collaborative and high-performance work environment
  • Deliver lab equipment service engineering support through the site based engineering team reporting directly in to you
  • Manage third party service agreements and host vendor service engineers on site to undertake warranty maintenance to lab equipment
  • Drive operational control through metrics and KPI management, including customer satisfaction and service delivery performance
  • Be customer facing, working with the site based customer’s Laboratory Managers to deliver excellent engineering services on site
  • Inspire and develop team performance through recruitment, coaching, mentoring, and recognition, ensuring a skilled workforce at the Southampton site
  • Utilise SAP and other CRM tools for asset management and operational efficiency
  • Implement and manage continuous improvement initiatives and innovation projects focused on enhancing the efficiency and effectiveness of Southampton site operations
What we offer
What we offer
  • excellent salary and benefits
  • Fulltime
Read More
Arrow Right

Operations Manager

As an Operations Manager at ABC, you will lead the overall operations of an ABC ...
Location
Location
United States , Casa View
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 6 years of people management experience leading a large team of professionals across multiple sites and/or district management
  • Bachelors or Masters degree preferred or considerable people management experience required
  • High EQ - we work with kids with developmental delays and their families
  • Strong and professional communication style among Department Leaders
  • An Impact Player who will give an amazing experience to all teammates & families
  • Ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, reach
  • Ability to lift or move up to 50 pounds
  • Ability to maintain near and far visual acuity
  • Must be able to be physically present at assigned job location
  • Ability to properly wear necessary PPE
Job Responsibility
Job Responsibility
  • Lead the overall operations of an ABC Facility
  • Cultivate a work environment intensely supportive of your team
  • Demonstrate an unrelenting commitment to the families of ABC
  • Exhibit key oversight and ownership of financial, safety, and compliance of your location
  • Monthly tracking of KPIs, Clinic Budgets and Team Performance
  • Establish strong connections with families, providing education and guidance throughout the onboarding journey
  • Attract, Engage & Retain 25-50 teammates who deliver on Clinical Excellence
  • Conduct Performance Evaluation, Corrective Actions and Development Plans
  • Plan Monthly & Quarterly Team Events and Celebrations
  • Partner with your Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality
What we offer
What we offer
  • Bonus: Potential of up to $18,000 - Monthly & Quarterly
  • Career Growth: Clear pathways from OM to Senior OM to Group OM to Regional Director of Operations (RDO) to Senior RDO
  • Professional Development: Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training Cohorts in Austin, TX
  • 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
  • Student Loan Repayment Employer Contributions
  • Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
  • Door Dash Pass, Team Happy Hours, and Regional Night of Honors
  • Up to $600 Student Loan Repayment Options & Tuition Discounts
  • 90% Health Insurance Coverage for ABC Teammates
  • 401k Retirement Plans with 2% Company Matching with 100% Vesting
  • Fulltime
Read More
Arrow Right

Facility Operations Manager

U.S. Facilities, Inc., a premier provider of top-notch building maintenance and ...
Location
Location
United States
Salary
Salary:
Not provided
prwt.com Logo
PRWT Services, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Facilities Management, Engineering, Project Management, or Business Administration is preferred, or the candidate should have the equivalent of 15+ years of experience as a Facilities Project Manager
  • Professional Engineer (PE) license preferred
  • Minimum of 7-10 years of Facility Management experience with at least 5 years at the level of Site Manager
  • Experience working with K-12 school districts or public sector clients, ideally in a leadership or consultative capacity
  • Proven ability to navigate local politics, community engagement processes, and school board relations
  • Knowledge of state and federal funding mechanisms related to educational facilities (e.g., ESSER funds, bonds, state capital programs)
  • Strong public speaking and presentation skills for representing the company at community forums and board meetings
  • Five plus years of experience managing union employees
  • Experience in construction, engineering, and all facets of facility operation and building management
  • Experience with critical system environments required
Job Responsibility
Job Responsibility
  • Ensure the day-to-day operations of a high-profile high-rise building, ensuring that all building operations and maintenance services are effectively delivered, and facility needs are met, including preventive maintenance, life-safety, engineering, and general maintenance
  • Ensure that staff implement and provide these services in a manner consistent with USF policies and ownership directives
  • Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the property
  • Respond positively and promptly to requests from building tenants and occupants
  • Oversee the implementation of ongoing contract programs to assess tenant and occupant needs constantly and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s)
  • Ensure that all site-specific documentation and reports are completed accurately and on time
  • Prepare, review, and provide initial approval for all budgets, financial reports (monthly and quarterly), expenditures, and purchase orders related to the facility or complex as needed
  • Collect, analyze, and report statistical data as needed to provide an accurate and current assessment of facility management objectives
  • Manage all contractor relationships, including negotiating pricing and contract terms, managing agreements, developing service specifications, ensuring client compliance, verifying contractor compliance, and replacing contractors as necessary
  • Hire, train, and motivate operations and maintenance personnel
  • Fulltime
Read More
Arrow Right

Senior Rooms Operations Manager

Manages the execution of all operations in the rooms area departments and managi...
Location
Location
United States , Chicago
Salary
Salary:
91000.00 - 127000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
  • Experience managing rooms operations departments (Front Office, Engineering/Maintenance, Housekeeping)
  • Experience managing staff
  • Understanding of guest and employee satisfaction metrics
  • Financial performance management skills
  • Compliance with standards and procedures
Job Responsibility
Job Responsibility
  • Manage execution of all operations in rooms area departments (Front Office, Engineering/Maintenance, Housekeeping)
  • Manage staff
  • Improve guest and employee satisfaction
  • Maximize financial performance of department
  • Monitor compliance with standards and procedures
  • Lead specific team to meet property goals
  • Verify goals are translated to team for guest tracking and productivity
  • Create property environment emphasizing motivation, empowerment, teamwork, continuous improvement
  • Develop action plans based on satisfaction results
  • Set clear expectations with General Manager
What we offer
What we offer
  • Equal opportunity employer
  • Diverse and inclusive environment
  • Wide range of benefits supporting associates and families
  • Wellbeing support
  • Career empowerment
  • Training and development opportunities
  • Recognition programs
  • Holistic well-being focus
  • Fulltime
Read More
Arrow Right

Facilities and Sales Operations Manager

Our client is looking to recruit a dynamic and motivated Facilities and Sales Op...
Location
Location
United Kingdom , Ashford
Salary
Salary:
30000.00 - 35000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid experience in the operational running of a business centre or a similar environment
  • Previous experience in office management is preferred
  • Strong networking skills and the ability to maximise revenue opportunities
  • Effective leadership and team management capabilities
  • Excellent communication and negotiation skills
Job Responsibility
Job Responsibility
  • Develop and maintain relationships with brokers and commercial agents to generate interest and secure new clients
  • Drive sales by promoting available spaces and negotiating commercial terms
  • Maximise revenue by attracting new clients while ensuring the retention of existing ones
  • Identify potential local occupiers and develop corporate account contacts
  • Implement strategic marketing initiatives to promote the centre and its facilities
  • Utilise social media platforms creatively and professionally to enhance the centre's online presence
  • Manage the financial performance of the centre, including billing, revenue collection, and financial reporting
  • Monitor and manage aged debtors effectively
  • Identify areas for additional revenue generation and present revenue plans as required
  • Ensure the centre operates within the agreed annual budget
What we offer
What we offer
  • 25 days annual leave
  • free parking
  • private health care
  • life assurance
  • free annual eye test
  • discretionary annual bonus
  • Fulltime
Read More
Arrow Right