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Operations Manager

United Kingdom, Belfast · Job Posted April 16, 2026
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Job Description

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

Job Responsibility

  • Manage an effective and robust end to end control framework that fully meets Audit, Compliance and Regulatory requirements
  • Ensure the infrastructure and tools are in place to effectively manage risk and service our clients to a high standard
  • Be involved in short- to medium-term planning of actions and resources, and exercises control over policy formulation and planning
  • Manage complex and highly variable issues associated with collateral and Margin with significant potential impact across multiple operations areas, weighing various alternatives and balancing potentially conflicting needs
  • Build effective relationships with clients
  • facilitates, influences, and enables change
  • Present data and analyse/validate to develop valued added solutions to increase productivity and efficiencies, mostly but not limited to, collateral and margin
  • Apply comprehensive understanding of concepts and procedures within collateral and margin and basic knowledge of other areas (middle office, settlements, control, etc.), to resolve issues that have impact beyond own area
  • Be accountable for integrity of process, operations, and end results. Implements a successful risk/control environment related to collateral and/or margin processes
  • Utilizes exceptional communication and interpersonal skills to build effective relationships and influences and negotiates, often at senior levels (across functions)
  • Lead by example in support of organizational initiatives by exhibiting in-depth knowledge of products and issues and proactively seeks opportunities to work across silos
  • Holds a degree of responsibility and demonstrates a sense of ownership for the strategy of a department, program or project
  • Act as key point of contact for the front to back Operations groups across internal and external stakeholders
  • Act as an Operations lead in committee meetings, client meeting and other governance forums
  • Support and partners with the Business to facilitate a growing and expanding client base / operational offering

Requirements

  • Significant experience within the financial industry
  • Energetic, flexible, collaborative, and proactive
  • a leader who can positively and productively add product impact to both strategic and tactical technology
  • Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
  • Strong risk management and control mindset
  • Provides evaluative judgment based on analysis of information in complicated, unique, and dynamic situations
  • draws on diverse range of internal and external sources
  • Self-reliant, good problem solver, results oriented
  • Ability to establish and build trust with professionals throughout the business as a leader, advisor, and business partner to the organization with a clear client orientation.
  • Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
  • Ability to conceptualize aspects of the organization’s model and its future development.
  • Experience with OTC Derivative Operations

Nice to have

Knowledge of Tri resolve, and Acadia Exposure manager is a plus

What we offer

  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

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