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We’re the team behind the UK’s telecom networks—building, upgrading, and keeping the country connected! From fibre installs to 5G rollouts, we make it happen with innovation, speed, and a smile. If you love a challenge and want to be part of something big, Comex 2000 is the place to be. We’re looking for an experienced Operations Manager to lead the safe, efficient, and commercially successful delivery of telecoms projects across our regional footprint. You’ll oversee multi‑disciplinary delivery teams and subcontractors, ensuring programmes are delivered to the highest standards while driving performance, quality, and continuous improvement. This role is central to ensuring our fibre and network build activities meet client expectations, regulatory requirements, and business objectives. You’ll act as a senior operational contact for clients, provide strong commercial oversight, and build high‑performing teams capable of meeting current and future demand.
Job Responsibility:
Lead day‑to‑day operational delivery across telecoms build and installation programmes
Ensure all projects meet KPIs for safety, quality, timelines, productivity, and budget
Maintain strong field presence to monitor progress, resolve issues, and support teams
Drive financial performance including forecasting, cost control, margin management, and subcontractor governance
Act as a senior operational contact for clients, local authorities, and key stakeholders
Ensure full SSHEQ compliance, including RAMS, audits, incident management, and quality assurance
Identify opportunities to improve efficiency, customer experience, and delivery performance
Lead, develop, and retain multi‑disciplinary teams, ensuring capability aligns with business needs
Manage multiple live telecoms projects, ensuring effective planning, prioritisation, and resource allocation
Requirements:
Proven operational management experience within telecoms, fibre networks, utilities, or comparable field‑based infrastructure environments, with a strong emphasis on civils delivery
Demonstrated leadership capability managing multidisciplinary delivery teams and subcontractors across complex build programmes
Deep understanding of telecoms build methodologies, SSHEQ requirements, and regulatory compliance frameworks
Strong commercial awareness, including experience in budgeting, forecasting, and managing cost and delivery risks
Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively
Highly organised, capable of coordinating multiple concurrent projects in fast‑paced operational settings
Proficient in Microsoft Office and relevant operational management systems
Solid understanding of core civils construction techniques, including excavation, duct installation, chamber construction, and reinstatement activities
Knowledge of reinstatement standards (HAUC, SROH) and practical experience ensuring compliance with NRSWA requirements
Hands‑on experience with traffic management, including safe and compliant signing, lighting, and guarding arrangements
Ability to interpret utility drawings, identify underground service risks, and ensure safe excavation practices on site
Proven experience assuring reinstatement quality, including compaction, surfacing, and adherence to local authority specifications and expectations