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We are hiring for an Operations Manager Role for our client in Milton. The Operations Manager supports the General Manager/Site Manager by overseeing warehousing, distribution, and packaging operations, ensuring efficiency, quality, and safety. This role involves managing staff, setting goals, conducting performance reviews, and fostering a productive work environment. The Operations Manager ensures compliance with safety protocols, monitors key performance indicators (KPIs), and drives continuous improvement. They also maintain customer relationships, manage budgets and schedules, and handle facility maintenance. Additionally, the role includes administrative tasks, such as preparing reports, managing claims, and ensuring compliance with Good Manufacturing Practices (GMP).
Job Responsibility:
Oversee the day-to-day operations of the distribution center (receiving, storage, order picking, shipping)
Ensure that performance objectives are met (KPIs: productivity, quality, error rate, safety)
Identify and implement continuous improvement actions to optimize operational efficiency
Supervise and motivate a team of Team Leaders and indirectly logistics operators (100 to 300 employees depending on the site)
Define schedules and organize the distribution of tasks
Train and support Team Leaders to develop their team management skills
Participate in the recruitment and integration of new employees
Ensure compliance with safety standards, quality procedures, and internal rules
Analyze incidents and implement preventive actions
Collaborate with the HSE (Health, Safety, Environment) teams to ensure a safe working environment
Monitor and analyze performance indicators to propose areas for improvement
Report regularly to management on activity, results and resource requirements
Contribute to the implementation of cost and process optimization strategies
Requirements:
University degree in a related field (supply chain/logistics, business management)
Significant experience in operations management, ideally in logistics, supply chain or industrial production
Strong understanding of logistics and supply chain operations
Ability to manage multiple teams and drive performance
Excellent communication and ability to motivate teams
Good command of data management and analysis tools
Strong analytical thinking and problem-solving skills
Significant experience in warehouse operations
Expertise in workplace health and safety practices
What we offer:
Full-time, permanent role
Salary determined by experience
Attractive pay with performance-based incentives
Inclusive benefits package covering health, dental, and vision
Opportunities for career advancement and professional growth