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Operations Manager

Canada, Milton 90000.00 - 100000.00 CAD / Year · Job Posted May 10, 2026
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Job Description

We are hiring for an Operations Manager Role for our client in Milton. The Operations Manager supports the General Manager/Site Manager by overseeing warehousing, distribution, and packaging operations, ensuring efficiency, quality, and safety. This role involves managing staff, setting goals, conducting performance reviews, and fostering a productive work environment. The Operations Manager ensures compliance with safety protocols, monitors key performance indicators (KPIs), and drives continuous improvement. They also maintain customer relationships, manage budgets and schedules, and handle facility maintenance. Additionally, the role includes administrative tasks, such as preparing reports, managing claims, and ensuring compliance with Good Manufacturing Practices (GMP).

Job Responsibility

  • Oversee the day-to-day operations of the distribution center (receiving, storage, order picking, shipping)
  • Ensure that performance objectives are met (KPIs: productivity, quality, error rate, safety)
  • Identify and implement continuous improvement actions to optimize operational efficiency
  • Supervise and motivate a team of Team Leaders and indirectly logistics operators (100 to 300 employees depending on the site)
  • Define schedules and organize the distribution of tasks
  • Train and support Team Leaders to develop their team management skills
  • Participate in the recruitment and integration of new employees
  • Ensure compliance with safety standards, quality procedures, and internal rules
  • Analyze incidents and implement preventive actions
  • Collaborate with the HSE (Health, Safety, Environment) teams to ensure a safe working environment
  • Monitor and analyze performance indicators to propose areas for improvement
  • Report regularly to management on activity, results and resource requirements
  • Contribute to the implementation of cost and process optimization strategies

Requirements

  • University degree in a related field (supply chain/logistics, business management)
  • Significant experience in operations management, ideally in logistics, supply chain or industrial production
  • Strong understanding of logistics and supply chain operations
  • Ability to manage multiple teams and drive performance
  • Excellent communication and ability to motivate teams
  • Good command of data management and analysis tools
  • Strong analytical thinking and problem-solving skills
  • Significant experience in warehouse operations
  • Expertise in workplace health and safety practices

What we offer

  • Full-time, permanent role
  • Salary determined by experience
  • Attractive pay with performance-based incentives
  • Inclusive benefits package covering health, dental, and vision
  • Opportunities for career advancement and professional growth

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