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Operations Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Crawley

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Category:
Energy

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you an experienced Operations Manager based in or near Crawley? Ready to lead high-performing teams and deliver exceptional results? Join Liberty and help the communities we serve! We’re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority.

Job Responsibility:

  • Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts
  • Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements
  • Work closely with Contract Supervisors and Admin Teams to deliver high-quality results
  • Ensure accurate performance reporting against KPIs, budgets, and profitability metrics
  • Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections
  • Build strong client and customer relationships and represent Liberty as a senior operational contact
  • Monitor budgets, material use, and job performance to deliver excellent value for money
  • Drive service improvements, contribute to strategic plans, and engage in service development and innovation
  • Support procurement and onboarding for growth opportunities across the region
  • Deputise for senior leaders and contribute to Liberty’s strategic direction

Requirements:

  • Full, clean UK driving licence
  • Proven contract supervision experience, managing both technical engineers and office-based staff
  • Experience in Social Housing, especially in Gas Service, Repair, and Installations
  • High level of technical knowledge and problem-solving skills
  • Comfortable using PDA devices and completing accurate, high-quality documentation
  • City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline
  • Strong understanding of gas legislation and health & safety best practices
  • Excellent customer service and communication skills with a caring, empathetic approach
  • Strong coaching ability and experience managing change
  • Analytical, reliable, trustworthy, and driven by achievement
  • A flexible, approachable, and proactive mindset
What we offer:
  • 25 days annual leave + bank holidays, plus flexibility with overtime
  • Company Van or Car Allowance of 10%
  • 24/7 GP access, mental health support, fitness programmes, and more
  • Ongoing professional development

Additional Information:

Job Posted:
January 18, 2026

Expiration:
February 13, 2026

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