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We are looking for a seasoned Operations Manager to take full ownership of our operational backbone. This is a leadership role for someone who thrives under pressure, operates with integrity and discipline, and knows how to drive complex, time-sensitive initiatives from start to finish. You will be the operational right hand to the CEO, ensuring that internal systems, logistics, facilities, IT infrastructure, financial processes, and legal readiness all run seamlessly so leadership can stay focused on strategic execution. This role demands someone who can wear many hats, shift priorities rapidly, and lead from the front. The ideal candidate brings a strong sense of accountability, a bias for action, and a track record of getting things done in demanding, high-stakes environments. We especially value candidates with backgrounds that instill discipline, leadership under pressure, and a mission-first mindset.
Job Responsibility:
Own and optimize all day-to-day operational workflows across the organization
Design, implement, and continuously improve scalable processes and SOPs to support rapid growth
Manage multiple concurrent priorities with urgency and precision, ensuring nothing falls through the cracks
Serve as the operational decision-maker when the CEO is focused on external execution and strategy
Manage the full vendor lifecycle: sourcing, onboarding, contract negotiation, performance monitoring, and renewals
Serve as the primary point of contact for all external suppliers and service providers
Track purchase orders, delivery timelines, and service-level agreements to ensure accountability
Negotiate favorable terms and pricing to maximize operational efficiency and cost savings
Oversee all facility operations, including maintenance, safety compliance, and space planning
Manage IT setups, upgrades, hardware/software deployments, and coordinate with IT vendors or managed service providers
Ensure all physical and digital infrastructure supports smooth, uninterrupted business operations
Lead office moves, buildouts, or expansions as needed
Manage end-to-end logistics operations, including inventory tracking, warehousing, and distribution coordination
Build and maintain structured systems for tracking supplies, materials, and equipment
Anticipate operational bottlenecks and proactively develop contingency plans
Assist with bookkeeping, invoice processing, purchase order reconciliation, and expense tracking
Support audit preparation by organizing financial records, documentation, and compliance materials
Coordinate with external accountants and auditors to ensure timely and accurate reporting
Help manage budgets and flag variances or cost overruns to leadership
Assist in preparing, organizing, and maintaining legal documents, contracts, NDAs, and corporate filings
Support legal review processes and coordinate with outside counsel as needed
Ensure organizational compliance with applicable regulations, safety standards, and internal policies
Maintain a centralized, well-organized repository for all legal and compliance documentation
Lead and support internal projects by tracking milestones, timelines, deliverables, and dependencies
Prepare executive summaries, status reports, and operational dashboards for leadership
Act as a bridge between departments to ensure alignment and remove roadblocks
Requirements:
Bachelor's degree in business administration, operations management, logistics, or a related field (or equivalent professional experience)
3–7 years of progressive experience in operations, logistics, facility management, or a generalist operational leadership role
Proven ability to lead in fast-paced, high-pressure, deadline-driven environments with a track record of delivering results
Demonstrated experience managing vendors, budgets, and cross-functional projects simultaneously
Strong organizational discipline with meticulous attention to detail and follow-through
Excellent written and verbal communication skills with the ability to interface with leadership, vendors, and legal or financial professionals
Proficiency in Microsoft Office Suite (especially Excel), and familiarity with ERP, procurement, or project management systems
Nice to have:
Experience in environments that demand structured execution, operational discipline, and mission-critical accountability (e.g., defense, government, emergency services, logistics-heavy industries, or competitive team-based environments)
Background in roles requiring rapid decision-making under pressure, resource management, and leadership of diverse teams
Familiarity with accounting principles, audit processes, or legal documentation workflows
Experience with IT procurement, infrastructure management, or coordinating technology deployments
Certifications in project management (PMP), operations, or supply chain (CSCP, CPSM) are a plus