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We are looking for an experienced Operations Manager to oversee activities at a dynamic service yard in Suffolk, Virginia. This role is ideal for someone who excels at managing heavy equipment services, optimizing workflows, and leading a talented team. The successful candidate will focus on maintaining high standards of safety, quality, and operational efficiency.
Job Responsibility:
Direct and manage day-to-day site operations, including scheduling, installations, and workflow coordination
Monitor and achieve production goals for equipment handling, service efficiency, and storage
Oversee staffing, training, and development initiatives for technicians and yard personnel
Implement strategies to improve operational processes and reduce downtime
Ensure all work adheres to technical specifications and safety regulations
Organize and maintain inventory, site layout, and equipment readiness
Track and analyze key performance indicators (KPIs) to assess operational effectiveness
Manage cost controls to align with financial performance targets
Support operations at other sites when needed and assist with the setup of new locations
Requirements:
Minimum of 5 years of experience in heavy equipment service or operational management
Comprehensive understanding of machinery and attachment installation processes
Demonstrated leadership skills with proven success in team development
Ability to interpret technical manuals and enforce quality standards
Familiarity with job-tracking systems
NetSuite experience is advantageous
Valid driver’s license and willingness to travel occasionally
Strong analytical and problem-solving abilities
Excellent communication skills with a focus on customer service
What we offer:
medical, vision, dental, and life and disability insurance