CrawlJobs Logo
BDO UK LLP Logo BDO UK LLP · -

Operations Manager

United Kingdom, Leeds · Job Posted May 31, 2026
Apply Position
Job Link Share

Job Description

In this role you will lead the local Business Support team and office/facilities management across two offices (Manchester and Leeds) which will include creation of efficient processes and resource planning to achieve operational excellence. You will work closely with the Regional Lead Partners on both local and firm wide initiatives. In addition, you’ll be responsible for enabling the delivery of exceptional service to both internal and external clients.

Job Responsibility

  • Lead the local Business Support team and office/facilities management across two offices (Manchester and Leeds)
  • Create efficient processes and resource planning to achieve operational excellence
  • Work closely with the Regional Lead Partners on both local and firm wide initiatives
  • Enable the delivery of exceptional service to both internal and external clients
  • People manage for the local business support team
  • Work with the local HR Manager to ensure effective and efficient delivery of key HR processes
  • Lead on local and national initiatives, driving communications and recognition across the local office
  • Work closely with all Partners to understand what support is required in their Streams
  • Provide an exceptional client experience and support client initiatives
  • Develop a collaborative culture and embed the National Business Support Career Development Framework
  • Provide leadership and direction to the Business Support Team
  • Develop, implement, and review operational support strategies and key processes
  • Align staff resources to business needs
  • Provide support to national initiatives related to the support of fee earning staff
  • Review key processes, identify weaknesses and implement improvements
  • Assist with local budget, forecast and expenditure
  • Liaise with local landlord and tenants, local facilities support, local safety and compliance support
  • Manage one-off projects
  • Initiate and sustain process improvement activities
  • Ensure all regulatory and compliance related activities are covered
  • Oversee distribution of departmental documentation
  • Liaise with various third-party suppliers

Requirements

  • Exceptional leadership and people management skills
  • Proven project management skills
  • Proven change management skills
  • Solid experience and proven competence of having worked at Operations Manager or equivalent level
  • Cost negotiation skills and commercial awareness
  • The capability to manage reasonably complex projects to a deadline without impacting on quality of day-to-day service
  • Skill to develop and lead teams with the ability to challenge and coach individuals
  • The ability to work independently
  • Diplomacy and discrete with the ability to handle highly sensitive matters
BDO UK LLP - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Operations Manager

8 matching positions

Operations manager

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes ...
Location
Location
United States , Rome
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Two or more years of specialty retail experience with emphasis on store operations and/or visual merchandising
  • A model of professionalism with strong work ethic, integrity, and respect for others
  • Customer-centric, understanding how the importance of exceptional service contributes to growing store sales
  • An educator, coach and mentor that inspires team associates based on their individual strengths
  • Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment
  • A clear communicator of business-related information, and brand initiatives
  • Ambitious, enthusiastic and friendly, with the ability to work cooperatively in a diverse work environment
  • Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
Job Responsibility
Job Responsibility
  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally
  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc
  • Partner with the Manager to lead the team with ownership as it relates to all areas of operations
  • Plan, execute and lead floor sets, window displays, interior marketing, recalls, markdowns etc
  • Educate, train, and reinforce brand standards as well as company policies and procedures
  • Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business
  • Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved
  • Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws
  • Develop and maintain positive working relationships that support a productive work environment
What we offer
What we offer
  • Growth
  • Incentive Opportunities
  • Comprehensive benefits packages
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
  • Referral Incentive Program
  • discounts on travel, shopping, concerts and more
  • Fulltime
Read More
Arrow Right

Operations Manager

The Operations Manager (OM) is responsible for leading through Ulta Beauty's mis...
Location
Location
United States , Livonia
Salary
Salary:
Not provided
ulta.com Logo
Ulta Beauty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree is preferred
  • 2-3+ years of fast-paced, retail management, or other relevant work experience
  • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
  • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
  • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
  • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Strong organizational skills to manage multiple tasks
  • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Job Responsibility
Job Responsibility
  • Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store
  • Drive company profitability through operational excellence, top-line sales growth, and expense control
  • Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget
  • Review, analyze and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner
  • Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
  • Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy
  • Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store
  • Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work
  • Fulltime
Read More
Arrow Right
New

Operations Manager

The Operations Manager is a member of the Store Management team, and as such, fu...
Location
Location
United States , South Attleboro
Salary
Salary:
19.00 - 29.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
August 04, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
  • High School diploma or equivalent preferred but not required
Job Responsibility
Job Responsibility
  • Lead others and work effectively with store crews
  • Supervise, assign and direct activities of the store's crew
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with actions plans for operational and service improvement
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Fulltime
Read More
Arrow Right
New

Operations Manager

As an Operations Manager at ABC, you will take the helm of an ABC facility, crea...
Location
Location
United States , Barrington
Salary
Salary:
65000.00 - 85000.00 USD / Year
actionbehavior.com Logo
Action Behavior Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership Experience: 6+ years of managing large teams across multiple sites or districts
  • Education: A bachelor’s or master’s degree is preferred, but extensive management experience is equally valued. High School Diploma or GED required
  • High Emotional Intelligence
  • Strong Communication Skills
  • Impact-Driven Mindset
  • Physical Requirements: Ability to sit, stand, and walk, as well as assume various positions such as bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, and reaching at or above shoulder level, including overhead
  • Capability to lift or move objects weighing up to 50 pounds
  • Ability to maintain both near and far visual acuity
  • Must be physically present at the assigned job location as required
  • Proficiency in properly wearing and utilizing necessary personal protective equipment (PPE)
Job Responsibility
Job Responsibility
  • Drive operational success by managing KPIs, clinic budgets, and team performance
  • Lead, engage, and retain a team of 25–50 professionals delivering exceptional clinical care
  • Support teammates through evaluations, corrective actions, development plans, and team celebrations
  • Build trust with families by providing education and guidance during the onboarding journey
  • Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations
What we offer
What we offer
  • Base salary of $65,000–$85,000/year (based on experience and market)
  • Performance Bonus: Up to $18,000 annually through monthly and quarterly incentives
  • Career Growth: Clear pathways for advancement
  • Continuous Learning: Professional development through our Badge Up Program, Regional Workshops, Annual Leadership Summit, and immersive Initial Training in Austin, TX
  • PTO & Holidays: 10 days PTO, 10 paid holidays, and 2 flex days (more with tenure)
  • Student Loan Support: Up to $600 in repayment options and tuition discounts
  • Maternity/paternity award of up to $3,000 and FSA options for childcare
  • Wellness Support: 90% health insurance coverage, 401k with 2% company matching, and DoorDash Pass
  • Team happy hours, regional recognition nights
  • Fulltime
Read More
Arrow Right
New

Operations Manager

We are currently recruiting an experienced and proactive Operations Manager to o...
Location
Location
Ireland , Ballygunner
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant qualification in Business Administration, HR, or a related field (desirable)
  • 2–3 years’ experience in operations, facilities, or HR administration (healthcare or residential care experience highly desirable)
  • Strong working knowledge of HR systems and Microsoft Office
  • Solid understanding of compliance, health & safety, and HR processes
  • Excellent organisational, communication, and problem-solving skills
  • A flexible, hands-on approach with the ability to adapt in a busy environment
Job Responsibility
Job Responsibility
  • Oversee housekeeping, kitchen, and maintenance departments
  • Conduct regular site walkarounds to ensure high standards of cleanliness, safety, and maintenance
  • Coordinate contractors, suppliers, and external service providers
  • Manage procurement of supplies and equipment
  • Schedule and monitor preventative and reactive maintenance activities
  • Ensure compliance with Health & Safety, HACCP, and Legionella standards
  • Support audits, inspections, and operational reporting
  • Assist with events, celebrations, and general site coordination
  • Provide ad-hoc support to finance and accounts functions as required
  • Maintain and update staff personnel files and HR systems (HRIS)
What we offer
What we offer
  • Flexible Working Environment
  • Competitive Salary & Benefits
  • Career Growth & Development
  • Education Assistance Programme
  • Supportive Team Culture
  • Wellbeing Initiatives
  • Employee Referral Bonus
  • Free On-Site Parking
  • Fulltime
Read More
Arrow Right
New

Operations Manager

We’re looking for an epic leader of people and standards-driven operator to join...
Location
Location
United Kingdom , Chelmsford
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
  • Excellent organisational and problem solving abilities
  • Always leads by example, lives and breathes an epic guest experience and drives KPIs
  • Strong leadership and interpersonal skills with the ability to motivate and inspire
  • Extensive experience recruiting, developing and talent planning within your store teams
  • Demonstrated ability to analyse financial data and make sound business decisions
  • Knowledge of regulatory compliance and safety standards
Job Responsibility
Job Responsibility
  • Oversee the daily operations of multiple locations, ensuring efficiency and profitability
  • Ensure compliance with all regulatory requirements and safety procedures
  • Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
  • Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
  • Ensure food quality standards uphold our ambition to be the most loved QSR brand
  • Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
  • Implement and maintain operational policies, procedures and standards across all locations
  • Monitor and analyse financial performance, budgeting and cost control measures
  • Drive continuous improvement initiatives to enhance operational effectiveness
What we offer
What we offer
  • Competitive salary and bonus scheme
  • £5,000 car allowance
  • Company car scheme
  • Benefits platform, including gym discounts and cycle to work
  • Career progression opportunities
  • Private healthcare
  • Life assurance
  • 33 days annual leave
  • Birthday day off
  • Free chicken!
  • Fulltime
Read More
Arrow Right
New

Operations Manager

We are currently recruiting an experienced and proactive Operations Manager to o...
Location
Location
Ireland , Ballygunner
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant qualification in Business Administration, HR, or a related field (desirable)
  • 2–3 years’ experience in operations, facilities, or HR administration (healthcare or residential care experience highly desirable)
  • Strong working knowledge of HR systems and Microsoft Office
  • Solid understanding of compliance, health & safety, and HR processes
  • Excellent organisational, communication, and problem-solving skills
  • A flexible, hands-on approach with the ability to adapt in a busy environment
Job Responsibility
Job Responsibility
  • Oversee housekeeping, kitchen, and maintenance departments
  • Conduct regular site walkarounds to ensure high standards of cleanliness, safety, and maintenance
  • Coordinate contractors, suppliers, and external service providers
  • Manage procurement of supplies and equipment
  • Schedule and monitor preventative and reactive maintenance activities
  • Ensure compliance with Health & Safety, HACCP, and Legionella standards
  • Support audits, inspections, and operational reporting
  • Assist with events, celebrations, and general site coordination
  • Provide ad-hoc support to finance and accounts functions as required
  • Maintain and update staff personnel files and HR systems (HRIS)
What we offer
What we offer
  • Flexible Working Environment
  • Competitive Salary & Benefits
  • Career Growth & Development
  • Education Assistance Programme
  • Supportive Team Culture
  • Wellbeing Initiatives
  • Employee Referral Bonus
  • Free On-Site Parking
Read More
Arrow Right
New

Operations Manager

Our client, a growing healthcare organization, is seeking an Operations Manager ...
Location
Location
United States , Lexington
Salary
Salary:
80000.00 - 100000.00 USD / Year
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of experience in an administrative, operations, or project support role
  • strong organizational and time-management skills with the ability to juggle multiple priorities
  • polished written and verbal communication abilities
  • comfort interacting with senior-level stakeholders
  • a proactive, roll-up-your-sleeves work style
  • professionalism, maturity, and sound judgment
  • an interest in contributing within a small, collaborative office environment
Job Responsibility
Job Responsibility
  • supporting a variety of operational and administrative projects across the organization
  • maintaining trackers, timelines, and follow-up items to ensure initiatives stay on schedule
  • coordinating meetings, calendars, and logistics for senior leaders and external stakeholders
  • assisting with preparation of materials for leadership and board-level meetings
  • supporting event planning and internal initiatives
  • monitoring day-to-day operational needs and helping resolve issues as they arise
  • providing general administrative support where needed to keep operations running smoothly
What we offer
What we offer
  • bonus potential
  • strong benefits
  • Fulltime
Read More
Arrow Right