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Robert Half Logo Robert Half · Banking

Operations Manager

United States, Minneapolis · Job Posted April 16, 2026
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Job Description

We are looking for an experienced Operations Manager to oversee the operations functions within our independent bank located in the Twin Cities, Minnesota. This role requires a strategic and hands-on leader who can ensure efficient processes, compliance with regulations, and delivery of exceptional service to both internal and external stakeholders. The ideal candidate will bring a strong background in operations management and a proven ability to lead teams to success.

Job Responsibility

  • Supervise and guide the Operations team to ensure accurate and timely processing of products and services
  • Develop and implement scalable solutions and process improvements to enhance departmental efficiency and cost-effectiveness
  • Monitor compliance with federal and state regulations, addressing findings from audits and reviews promptly and thoroughly
  • Facilitate system upgrades and introduce new products and services by collaborating with relevant departments and overseeing implementation, testing, and training
  • Serve as the primary liaison between Deposit Operations and other internal teams, fostering clear communication and collaboration
  • Provide coaching and training to team members to ensure skill development and effective task completion
  • Evaluate and recommend updates to departmental services and structures to align with organizational goals
  • Conduct ongoing risk assessments and implement controls to mitigate potential issues while ensuring adherence to bank policies
  • Participate in bank committees and offer guidance on risk management and operational strategies
  • Ensure the department meets or exceeds financial performance goals by managing budgets and validating invoices

Requirements

  • Minimum of 5 years of experience in operations management within the banking industry
  • Proven ability to lead and coach teams, fostering detail-oriented growth and high performance
  • Demonstrated experience in implementing process improvements and scalable solutions
  • Excellent communication and collaboration skills to work effectively across departments
  • Familiarity with system upgrades and product rollouts, including testing and training processes
  • Strong analytical skills to conduct risk assessments and recommend appropriate controls
  • Ability to manage priorities, workloads, and departmental restructuring as needed

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
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