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The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations.
Job Responsibility:
Executes Restaurant operations functions
Acts as manager on duty and opens and closes the Restaurant
Manages cash handling and ensures accountability
Enforces Raising Cane’s policies and standards
Executes shift management meeting Raising Cane’s operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys Crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the Crewmembers in the Restaurant
Ensures cleanliness of the Restaurant and ensures the facility is in good working order
Completes other duties as assigned
Requirements:
Must be 18 years of age or older
High school diploma or equivalent required
3+ years of Restaurant or retail management experience
Possess a valid, state-issued driver's license
Must complete all required Raising Cane’s company training programs
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Nice to have:
New Restaurant opening experience
What we offer:
Medical, Dental, Vision & Pharmacy Benefits
Dependent Care & Healthcare Flexible Spending Accounts
Company-provided Life and Disability insurance
Hospital Indemnity, Accident and Critical Illness
401(k) With Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning