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Operations Manager

United Kingdom, London 70000.00 - 75000.00 GBP / Year · Job Posted April 12, 2026
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Job Description

Operations Manager (Multi-Site Hospitality) – London and South for The Botanist // New World Trading Company. This role has accountability for 5/6 locations with key sites across London and regional UK locations (including Watford, Marlow, Reading, Bath, Bournemouth). This is a full-time, field-based role within a high-volume restaurant, bar and kitchen environment.

Job Responsibility

  • Lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results
  • Set clear expectations, roll up your sleeves when needed, and lead from the front
  • Uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement
  • Own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results
  • Develop people, recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity

Requirements

2years+ multi-site experience in a similar environment

What we offer

  • AXA private healthcare for you and your immediate family
  • 50% discount for you and up to 5 guests when dining at any of our restaurants
  • Free meals on shift
  • Your birthday (and the day after) are guaranteed days off
  • Education subsidies to support your personal growth goals
  • Access to the TRONC pot via TiPJAR
  • Stream – Giving you financial flexibility and retail discounts
  • Hospitality Action support for wellbeing, finance and counselling

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