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The Operations Manager is responsible for overseeing end-to-end supply chain operations, including warehouse management, transportation, and logistics. This role ensures efficient, cost-effective, and timely movement of goods while maintaining high service levels and operational excellence. The Operations Manager leads and coordinates Warehouse, Transportation, and Logistics Managers to achieve company objectives.
Job Responsibility:
Manage daily operations across warehousing, transportation, and logistics functions
Ensure seamless coordination between inbound, storage, and outbound processes
Optimize workflows to improve efficiency, reduce costs, and enhance service quality
Implement and enforce standard operating procedures (SOPs)
Provide leadership, coaching, and performance management
Conduct regular performance reviews and team meetings
Ensure alignment of departmental goals with overall business objectives
Analyze and improve inventory flow, storage utilization, and distribution networks
Collaborate with procurement, sales, and customer service teams
Implement continuous improvement initiatives (Lean, Six Sigma principles where applicable)
Develop and manage operational budgets
Monitor costs related to warehousing, freight, and logistics
Identify cost-saving opportunities without compromising service levels
Ensure compliance with regulatory requirements (DOT, OSHA, etc.)
Maintain high standards of workplace safety and environmental practices
Conduct audits and risk assessments
Oversee use of WMS, TMS, and ERP systems
Drive digital transformation and data-driven decision-making
Requirements:
Bachelor’s degree in Supply Chain Management, Business Administration, or related field
5–10+ years of experience in operations, logistics, or supply chain management
Proven leadership experience managing multiple functional teams
Strong analytical and problem-solving skills
Experience with WMS, TMS, and ERP systems
Knowledge of regulatory compliance (transportation and warehouse safety)