Operations Manager

• Maintains all sales support activities at the branch
• Trains sales staff on sales related systems, databases, and associated processes
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes
• Implements and maintains pricing per established policies
• Manages collections process and maintains overall responsibility for outstanding invoices
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery or service problems
• Assists customers and suppliers to resolve order problems
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals
• May fill in for other lower level roles within the branch
• Performs other duties as assigned

• Typically requires a high school diploma or GED and two (2) or more years of related experience or an equivalent combination
• Proficient in Microsoft Office
• Excellent communication and presentation skills to all levels of employees
• Industry and sales experience preferred
• Ability to perform financial calculations and generate reports
• Demonstrated people and leadership skills with a record of achieving positive business results
• Ability to manage multiple responsibilities and projects
• Professional, self-motivated employee with excellent interpersonal skills
• Exemplary work ethic and decision making ability

Industry and sales experience preferred

• Options for healthcare coverage
• 401(k)
• Tuition reimbursement
• Vacation
• Sick pay
• Holiday pay