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Operations Manager

United States, Dallas 75375.00 - 100475.00 USD / Year · Job Posted December 08, 2025
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Job Description

Oversees a team or multiple small teams, ensuring smooth delivery of processes and services while building team capability. Focuses on execution, compliance, and continuous improvement.

Job Responsibility

  • Manages and sets priorities of the daily operations of a large functional area or department
  • Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes
  • Provides direct and indirect supervision of teams
  • Contributes to project reviews and approves detailed designs and cost estimates for projects
  • Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements
  • Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching
  • Makes hiring and compensation recommendations

Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • 5-7 years of directly related experience
  • 3-5 years demonstrated experience in a supervisory or management role
  • Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level
  • Successful track record designing, developing, and executing complex projects in area of functional expertise
  • Ability to establish and maintain effective working relationships at the Management level across functional groups and business units
  • Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships
  • Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals
  • Familiar with competitor, financial and industry dynamics
  • Actively recruits, retains and develops talent and holds employees accountable for results
  • Leads change, manages conflict and fosters collaboration
  • Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met
  • Provides others with reliable information and delivers informative and persuasive presentations
  • Uses good listening skills and negotiates effectively
  • Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business
  • High level of business acumen, strategic agility, ability to develop others, and influence change

What we offer

  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan

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