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Opening Summer 2026 – Haven Wood Retirement Home & Village, Ballygunner, Waterford. Are You an Organised Leader with a Passion for Operations & People? Join Our Team Today! We’re currently recruiting an experienced and proactive Operations Manager to oversee the day-to-day running of our home. If you thrive in a fast-paced environment and have a strong background in operations, facilities, or HR administration, this is an excellent opportunity to play a key role in delivering high-quality support services within a warm and resident-focused setting.
Job Responsibility:
Oversee Housekeeping, Kitchen, and Maintenance departments
Conduct regular site walkarounds to ensure cleanliness, safety, and maintenance standards
Coordinate contractors, suppliers, and service providers
Manage procurement of supplies and equipment
Schedule and monitor all preventative and reactive maintenance activities
Ensure compliance with Health & Safety, HACCP, and Legionella standards
Support audits, inspections, and operational reporting
Assist with events, celebrations, and general site coordination
Provide ad-hoc support to finance/accounts as required
Maintain and update staff personnel files and HR systems (HRIS)
Manage staff rosters, annual leave, sick leave, and certifications
Support recruitment, onboarding, and induction processes
Coordinate training and maintain accurate training records
Oversee Garda vetting, work permits, and compliance documentation
Ensure GDPR compliance and effective document management
Produce weekly and monthly HR and operational reports
Oversee reception operations including calls, emails, and visitor management
Act as a central point of contact for staff, residents, families, and stakeholders
Ensure smooth daily administrative and communication processes across the home
Requirements:
Relevant qualification in Business Administration, HR, or related field (desirable)
2–3 years’ experience in operations, facilities, or HR administration (healthcare or residential care experience is highly desirable)
Strong working knowledge of HR systems and Microsoft Office
Solid understanding of compliance, health & safety, and HR processes
Excellent organisational, communication, and problem-solving skills
A flexible, hands-on approach with the ability to adapt in a busy environment