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Operations Manager

Ireland, Ballygunner Employment contract · Job Posted May 04, 2026
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Job Description

Opening Summer 2026 – Haven Wood Retirement Home & Village, Ballygunner, Waterford. Are You an Organised Leader with a Passion for Operations & People? Join Our Team Today! We’re currently recruiting an experienced and proactive Operations Manager to oversee the day-to-day running of our home. If you thrive in a fast-paced environment and have a strong background in operations, facilities, or HR administration, this is an excellent opportunity to play a key role in delivering high-quality support services within a warm and resident-focused setting.

Job Responsibility

  • Oversee Housekeeping, Kitchen, and Maintenance departments
  • Conduct regular site walkarounds to ensure cleanliness, safety, and maintenance standards
  • Coordinate contractors, suppliers, and service providers
  • Manage procurement of supplies and equipment
  • Schedule and monitor all preventative and reactive maintenance activities
  • Ensure compliance with Health & Safety, HACCP, and Legionella standards
  • Support audits, inspections, and operational reporting
  • Assist with events, celebrations, and general site coordination
  • Provide ad-hoc support to finance/accounts as required
  • Maintain and update staff personnel files and HR systems (HRIS)
  • Manage staff rosters, annual leave, sick leave, and certifications
  • Support recruitment, onboarding, and induction processes
  • Coordinate training and maintain accurate training records
  • Oversee Garda vetting, work permits, and compliance documentation
  • Ensure GDPR compliance and effective document management
  • Produce weekly and monthly HR and operational reports
  • Oversee reception operations including calls, emails, and visitor management
  • Act as a central point of contact for staff, residents, families, and stakeholders
  • Ensure smooth daily administrative and communication processes across the home

Requirements

  • Relevant qualification in Business Administration, HR, or related field (desirable)
  • 2–3 years’ experience in operations, facilities, or HR administration (healthcare or residential care experience is highly desirable)
  • Strong working knowledge of HR systems and Microsoft Office
  • Solid understanding of compliance, health & safety, and HR processes
  • Excellent organisational, communication, and problem-solving skills
  • A flexible, hands-on approach with the ability to adapt in a busy environment

Nice to have

Healthcare or residential care experience

What we offer

  • Flexible Working Environment
  • Competitive Salary & Benefits
  • Career Growth & Development
  • Education Assistance Program
  • Supportive Team Culture
  • Well-Being Initiatives
  • Employee Referral Bonus
  • Free On-Site Parking

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