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Operations Manager

United States, Ayer Employment contract · Job Posted December 17, 2025
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Job Description

We are seeking an Operations Manager for an affordable housing services firm in Ayer, MA. The Operations Manager oversees the daily operations of the business and ensures all affordable housing programs run smoothly, from project setup through applicant qualification and compliance.

Job Responsibility

  • Manage affordable housing project workflows, including permitting coordination, application setup, lottery management, and applicant qualification
  • Work with developers, municipal agencies, and state housing programs
  • Lead day-to-day office operations and ensure smooth workflow across the organization
  • Supervise two office staff members and provide daily direction and support
  • Improve internal systems, processes, and operational efficiency
  • Apply affordable housing regulations and ensure compliance with state and municipal requirements
  • Maintain accurate documentation, reporting, and recordkeeping
  • Oversee ongoing monitoring of affordable rental units
  • Support marketing efforts for housing lotteries and compliance programs
  • Provide timely and professional communication to applicants, clients, and town officials

Requirements

  • 5+ years of experience in affordable housing, real estate development, property management, or municipal government
  • Supervisory or team leadership experience

What we offer

  • Health insurance
  • Dental and vision insurance
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • Paid holidays
  • Full-time onsite work schedule
  • REFERRAL PROGRAM

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