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We are seeking an Operations Manager for an affordable housing services firm in Ayer, MA. The Operations Manager oversees the daily operations of the business and ensures all affordable housing programs run smoothly, from project setup through applicant qualification and compliance.
Job Responsibility:
Manage affordable housing project workflows, including permitting coordination, application setup, lottery management, and applicant qualification
Work with developers, municipal agencies, and state housing programs
Lead day-to-day office operations and ensure smooth workflow across the organization
Supervise two office staff members and provide daily direction and support
Improve internal systems, processes, and operational efficiency
Apply affordable housing regulations and ensure compliance with state and municipal requirements
Maintain accurate documentation, reporting, and recordkeeping
Oversee ongoing monitoring of affordable rental units
Support marketing efforts for housing lotteries and compliance programs
Provide timely and professional communication to applicants, clients, and town officials
Requirements:
5+ years of experience in affordable housing, real estate development, property management, or municipal government
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