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Operations Manager

United Kingdom, London 60000.00 - 70000.00 GBP / Year · Job Posted May 05, 2026
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Job Description

We’re on a mission to be the nation’s most-loved neighbourhood restaurant. Think sunshine-filled food, seriously good vibes, a team that’s got each other’s backs, and there's always a dog snoozing under someone's table. As we keep growing, we’re looking for an Operations Manager to lead from the front, own performance across a cluster of restaurants, and help shape the future of Megan’s Restaurants. This is a senior, hands-on leadership role for someone who loves people just as much as they love numbers, and knows that great culture and great results go hand in hand.

Job Responsibility

  • Leading brilliant people
  • Owning your area like a boss
  • Being present (and visible)
  • Delivering the Megan’s experience
  • Keeping standards sky-high

Requirements

  • A confident, inspiring leader who people genuinely want to follow
  • Proven experience running multi-site, high-volume, all-day restaurants
  • Commercially sharp with a deep understanding of P&L
  • Calm under pressure, decisive, and comfortable making tough calls
  • Brilliant communicator from kitchen floor to boardroom
  • Organised, strategic and hands-on (you can zoom out and roll your sleeves up)
  • Tech-savvy, especially with Excel and reporting tools
  • Passionate about culture, development and doing things properly

What we offer

  • 50% off when you dine with your favourite people
  • Plenty of fun, feel-good team socials
  • Access to our Employee Assistance Programme - free, confidential support 24/7 including mental health sessions
  • Early access to wages through Stream
  • Long service awards and celebrations - think fancy meals out and relaxing weekends away
  • Free, delicious Megan’s food & drinks for lunch every day
  • Pension contributions & 28 days holiday
  • Ongoing training & real progression opportunities - fully funded programmes
  • Get involved in new openings as we grow
  • Dog friendly office and restaurants

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