Operations Manager

• Take ownership of survey operations across multiple concurrent projects
• Plan and manage resource allocation (staff, subcontractors and equipment) with short- and medium-term forecasting (2–4 weeks ahead)
• Coordinate closely with the Digital Delivery team (CAD/BIM/processing) to ensure smooth handover from site to final deliverables
• Act as a key client interface, ensuring clear communication, programme alignment and high service quality
• Ensure efficient mobilisation of site teams, including RAMS, logistics and compliance
• Drive on-time, on-budget delivery, working closely with the Head of Department, Finance and Sales
• Support and enforce QA processes, ensuring data meets agreed specifications, tolerances and client standards
• Enable operational teams to perform efficiently through clear planning, communication and problem solving
• Support continuous improvement of processes, particularly around planning, QA and delivery workflows
• Contribute to recruitment, onboarding and development of survey staff
• Line manage and mentor team members where required
• Undertake site/survey activities where needed to support delivery

• Degree or equivalent in Surveying, Geospatial, or related discipline
• Proven experience in a senior operational or project management role within surveying or geospatial
• Strong understanding of survey workflows, including data capture, point clouds and downstream deliverables (CAD/BIM)
• Experience managing multiple projects and teams in parallel
• Familiarity with client environments and standards (e.g. infrastructure, aviation, or mission-critical)
• Experience with resource planning and subcontractor management
• Willingness to travel across the UK when required
• Full Rights to Work in the UK

RICS, ICES or similar accreditation (desirable, not essential)

• Competitive salary with a comprehensive benefits package aligned to your experience
• Access to cutting‑edge geospatial technology and industry‑leading tools
• Flexible working options designed to support work–life balance
• Enhanced wellbeing support, including employee assistance initiatives
• Opportunities within a growing, globally connected organisation through our partnership with Woolpert
• Earn the opportunity to become an owner of the firm
• Performance‑related bonus scheme that rewards your contribution