Operations Manager - Uber AI Solutions Job at Uber (Sao Paulo)

New

Senior Program Manager, Tech- Multilingual AI

Uber AI Solutions is seeking an Operations and Delivery Program Manager to lead ...

Location

United States , Sunnyvale

Salary:

167000.00 - 185500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of experience in localization operations, program management, or AI/ML delivery environments
Bachelors Degree
Proven success managing end-to-end localization or language service delivery programs
Strong understanding of translation, transcription, and transliteration workflows
Experience working cross-functionally with engineering, ML, and operations teams
Excellent communication, stakeholder/clients management, and leadership skills
Ability to balance strategic planning with hands-on execution in fast-paced environments
Experience managing budgets, optimizing resources, and driving cost efficiency and quality improvement
Familiarity with language technology platforms, automation tools, and AI-driven localization solutions

Job Responsibility

Lead end-to-end operations and delivery programs for translation, transcription, and transliteration projects
Define and execute operational strategies that align with Uber AI Solutions’ goals for scalability, quality, and cost efficiency
Build and maintain strong client relationships, ensuring delivery excellence and satisfaction
Collaborate cross-functionally with L10n, ML, Development, Supply, Sales, Tech, and Legal teams
Identify opportunities to streamline workflows and drive automation or process improvements using internal and external tools
Monitor key performance metrics (quality, cost, turnaround time) and lead continuous improvement initiatives
Oversee vendor and resource management to ensure scalability and consistent quality
Ensure adherence to project timelines, compliance standards, and client expectations

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

New

Associate Program Manager, Capacity Management

This role supports capacity planning and day-to-day workforce coordination for U...

Location

India , Hyderabad

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

1–3 years of experience in operations, resource coordination, workforce management, or a related function
Strong organisational and time-management skills with attention to detail
Ability to work with spreadsheets, dashboards, and basic reporting tools
Good communication skills and comfort collaborating with cross-functional teams
Ability to handle shifting priorities and manage multiple tasks efficiently

Job Responsibility

Support capacity planning and day-to-day workforce coordination for Uber AI Solutions
Help monitor contributor availability, track project needs, and assist in ensuring the right talent is assigned to the right work
Work closely with Operations and Delivery teams to maintain updated capacity data, support forecasting activities, and keep projects running smoothly

Senior Program Manager, Tech - Uber AI Solutions

At Uber AI Solutions, we deliver high-quality scaled programs in operations, tec...

Location

United States , San Francisco

Salary:

167000.00 - 185500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of overall experience, with specific familiarity in ML operations, data annotation and AI infrastructure domains
Familiarity and experience in leading or managing client interactions (i.e., AI labs, foundation VLM, and robotics companies) for data annotation, training, evaluation and performance benchmarking
Experience in client-facing service delivery management, solutioning, governance - with external client stakeholders at senior levels and/or their AI/Science/Research teams
Familiarity with strategies for delivery and QA processes in this domain is required
Track record of driving innovation and thought leadership in AI training and evaluation services - e.g., via model benchmarking, opportunity identification based on emerging AI industry trends
Strong ability to communicate, bring clarity of thought in messaging for senior management as well as broader teams
Strong collaboration skills and abilities - working across silos and team structures to drive impact effectively
Ability to work in a global organization across locations and time zones

Job Responsibility

Client engagement for presales support - partner with Sales to interact with prospective clients (AI frontier labs, robotics & video generation companies in the physical AI space) to shape the project scope, evangelise our capabilities, design the delivery solution, and governance approach
Client engagement for program delivery - represent the service delivery organization (located globally with a predominant India/offshore footprint) and collaborate with them to drive ongoing governance, enable troubleshooting, find up/cross-sell opportunities, bring thought leadership with client teams
Program delivery - help to manage the delivery of annotation, training & evaluation of AI models in the physical AI space
Innovation and thought leadership - demonstrate deep understanding and expertise of computer vision related AI training and evaluations including robotics, video synthesis, VLA, etc., with prospective clients
leverage this expertise to drive talent strategy, tech platform and tooling, and any other relevant new capabilities to advance the maturity of this area
Tech platform capability and roadmap inputs - collaborate with our Product and Engineering teams to help develop a roadmap for tech and tooling, and make it best in class
Stakeholder management - represent the coding and data AI capabilities at senior leadership level interactions and forums, evangelise our capabilities, drive sponsorship and backing for initiatives
Best practices - continually improve ways of work, enhance delivery maturity, elevate governance, and impact

What we offer

Eligibility to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits (details at provided link)

Fulltime

Design Director, Brand Design

We are seeking an Design Director for Brand Design who excels at working within ...

Location

United States , San Francisco

Salary:

190000.00 - 211000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

10+ years working as a Design lead on a brand team, in a creative agency or comparable in-house agency, or creative organization
Bachelor or Masters Degree in design or equivalent
Maintain a portfolio of beautiful, compelling design work
Experience working on a range of projects including scalable and extensible design systems, guidelines, responsive web pages or emails, out of home or advertisements
Solid experience in all aspects of graphic design, with brand design and visual system design systems are crucial
Expertise in Figma and Adobe Creative Suite applications
Ability to design according to business and technical requirements and comfort with ambiguity and changes in direction
Experience working with or influencing brand strategy or business objectives
Bring definition to projects by focusing on broader objectives rather than fixed deliverables
Experience leading and mentoring designers and managing collaborations with external agency partners

Job Responsibility

Collaborate and ideate with multidisciplinary teams including leadership, senior stakeholders, copywriters, communication designers, illustrators, motion & animation designers, environments designers, brand strategists, marketing managers, and creative directors to build and maintain visual brand excellence for a wide range of needs
Understand and help define design briefs and requirements before completing
Manage, direct, and grow designers and agencies to meet business needs
Brainstorm and iterate with the creative team and brand leadership to help elevate and evolve design at Uber
Develop creative solutions for product, digital, and print communications where ideas can work globally, scale locally, and adapt for a variety of surfaces and use cases
Develop resources, guidelines, and templates that empower the global marketing and product teams to use illustration in impactful and resonant ways
Leads multiple project/program/platform team(s)
Questions the status quo. Identifies new strategic opportunities.
Constantly raises the bar on work quality
Solves challenges that contribute to company goals, enables operational efficiencies

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits

Fulltime

Sr Software Engineer (AV / Autonomous Vehicles)

The Customer Obsession (CO) team is looking for a Sr Software Engineer with a pa...

Location

United States , Sunnyvale

Salary:

202000.00 - 224000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelor or equivalent in Computer Science, Engineering, Mathematics or related field
Programming language (e.g. C, C++, Java, Python, or Go)
Experience with full-stack large scale, distributed systems
Strong problem-solving skills, with expertise in algorithms, data structures, and complexity analysis
Excellent written and verbal communication skills, including the ability to write detailed technical documents
Passion for driving continual improvement initiatives on engineering best practices like coding, testing or monitoring, deployment and post production practices

Job Responsibility

Design and develop scalable, fault-tolerant systems to support customer interactions globally
Set technical direction for large-scale projects, ensuring alignment with Uber's overall engineering and business objectives
Partner with cross-functional teams, including Product, Data Science, and Operations, to define requirements and deliver impactful solutions
Mentor and coach junior engineers, fostering a culture of technical excellence and continuous learning
Collaborate with global engineering teams to ensure seamless integration and consistent user experiences
Identify bottlenecks in the customer support lifecycle and propose innovative solutions
Leverage emerging technologies to enhance the efficiency of tools used by customer support agents
Drive initiatives to improve system performance, reliability, and cost-effectiveness
Own the development and delivery of critical systems from inception to production
Establish best practices for coding, deployment, and incident management within the team

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits

Fulltime

Product Manager, Payments

Goodleap’s Product Managers are responsible for delivering innovative, best-in-c...

Location

United States , San Francisco

Salary:

138000.00 - 160000.00 USD / Year

GoodLeap

Expiration Date

Until further notice

Requirements

Ability to flex between strategy and execution seamlessly and energized by a dynamic and fast-moving work environment
Strong product management skills, experience with client journeys, and demonstrated ability to synthesize data
Technical background with a keen understanding of broader business needs and strategy
ties product metrics to business goals to technical capability
Proven track record of identifying customer problems, translating insights into product requirements, launching features, and measuring impact through clearly defined success metrics
Ability to break down ambiguous problems into smaller chunks, partner closely with Engineering to assess trade-offs, and prioritize solutions that maximize customer value while minimizing complexity and cost
Strong attention to detail, with the ability to anticipate edge cases, define thorough acceptance criteria, and ensure high-quality releases that meet operational, compliance, and customer experience standards
Highly adaptable and comfortable operating in ambiguity, with the ability to adjust priorities quickly based on business needs, customer feedback, and new data while maintaining momentum and alignment across stakeholders
Deep user empathy and understanding of user needs, and ability to propose credible novel solutions that meet those needs
Superior communication skills, able to communicate complex messages and trade-offs, and be able to tell a compelling story

Job Responsibility

Product Strategy – Work closely with senior leaders to set an ambitious and clear product vision for growing and scaling our business and product offerings. Be uber data-focused, leveraging data and business insights to evaluate the performance of your product against business objectives, and pivot/adjust as appropriate, balancing risks, costs, and benefits effectively. Be in tune with the competitive and industry landscape to identify customer needs and trends
Execution – Be responsible for all aspects of technology product development including discovery, requirements gathering, development, and implementation of features. Ensure rigor in execution and attention to detail by effectively managing the product backlog. Coordinate seamless Go-to-Market activities. Work closely with key stakeholders to ensure alignment and manage expectations. Work closely with partners across the board, including UX, Sales, Marketing, Business Development, Legal, Engineering, etc.
Leadership – Motivate the engineering squad to leverage individual strengths to overcome challenges. Model team norms and contribute to positive team dynamics, leading to continuous team performance improvement. Foster an environment of trust, effectively communicating within the squads and with an ecosystem of stakeholders
Communication and Reporting – Regularly provide updates to senior leaders, stakeholders, partners, squad members, etc. Effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the product

What we offer

This role may be eligible for a bonus

Fulltime

Product Counsel, Core Technologies

We are looking for an exceptional product lawyer, who specializes in advising fa...

Location

United States , San Francisco

Salary:

208000.00 - 231000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Minimum of five (5) years of legal experience in private practice and/or in-house, including experience advising on Product
J.D. and license to practice law in at least one U.S. state

Job Responsibility

Support our sales and business development organizations, handling the review, drafting, and negotiation of a wide variety of contracts including, but not limited to, commercial sales, strategic relationships, promotional, and data privacy agreements
Partner with the product team and other business stakeholders to gain a deep understanding of the goals, products, operations, and customers of the teams we support
From time to time, closely advise product managers, engineers, and product and content designers throughout the product lifecycle
Collaborate closely with colleagues in the Product Legal team and other legal teams, such as Employment, Privacy, Marketing, Payments, Safety, and Tax, to provide comprehensive advice, and solve legal problems quickly for the teams you support
Closely advise product managers, engineers, and product and content designers throughout the product lifecycle
lead and manage legal reviews of proposed product changes and global product launches
coordinate with the broader Uber legal team (including subject matter specialists and regional colleagues) to identify and assess legal risks
and develop practical solutions and risk mitigations that support business objectives
Coordinate with the rest of the Core Technologies legal team as needed to support our wider business objectives

What we offer

You will be eligible to participate in Uber's bonus program
may be offered an equity award & other types of comp
eligible for various benefits

Fulltime

New

Customer Service Administrator

We are seeking an experienced Customer Service Administrator to play a key role ...

Location

United Kingdom , Smethwick

Salary:

12.50 GBP / Hour

Randstad

Expiration Date

March 07, 2026

Requirements

Previous experience in a similar office-based admin or sales support role
Strong English comprehension and communication skills (written and verbal)
Good numeracy and attention to detail - especially when working with VAT, discounts, and banking
Comfortable using Google Sheets or similar spreadsheet tools
Professional and polite manner when dealing with the occasional in-person customer

Job Responsibility

Handle customer inquiries and process orders in a local site or branch environment
Manage account setup, pricing, order entry, and resolve queries
Raise credit notes and manual invoices, adhering to procedures
Handling phone and email orders from business clients
Accurate order entry and processing
Responding to invoicing queries and managing complaints professionally
Carrying out basic banking tasks and credit control
Completing spreadsheets using Google Sheets
Filing delivery notes and compliance documentation
Working out VAT and discounts at various rates

Operations Manager - Uber AI Solutions

Uber

Location:
Brazil; Mexico , Sao Paulo ▼
Mexico City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 14, 2026

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