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Operations Manager, Trade Shows

United States, Lanham-Seabrook Employment contract 70371.00 - 91482.00 USD / Year · Job Posted June 03, 2026
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Job Description

The Operations Manager (OPM) has overall responsibility for the on-site planning and execution of the assigned projects specific to Special Events/Exhibits and Trade Shows lines of business. The OPM is responsible to manage and execute the installation and dismantle within the estimated, approved budget by planning, administering, and managing the onsite Hargrove team. The Senior Operations Manager has advanced levels of expertise and ability as it relates to show size, scale and custom components. They have the additional responsibility of supporting the Group Managers with training and mentoring of fellow staffers and supporting corporate initiatives such as workflow development and standard operating processes and procedures. Reports to the Sr Operations Manager, Trade Show.

Job Responsibility

  • Work with Event Manager or Producer on medium-to-high profile clients
  • Manage pre-show planning, budget estimation, inventory evaluation, equipment rentals, pulling & preparing assets for shipment, transportation coordination, truck loading, show site installation & dismantle, and warehouse recovery of assets
  • Own large shows ensuring core event deliverables
  • Attend assigned production meetings to learn the overall project scope
  • Attend client meetings and site inspections as required
  • Submit labor calls to the Planning Office
  • Participate in Project Planning Meeting
  • Own the project production schedule
  • Submit a load list of all equipment needed
  • Provide delivery times and truck requirements
  • Ensure the loading of equipment is handled and completed properly
  • Develop the Project Organizational Chart
  • Own rental equipment orders and budget
  • Confirm all dates and times associated with the production schedule
  • Oversee the truck loading
  • Be on-job site from beginning of event install through dismantle
  • Be the Safety Officer on show site
  • Ensure all union workers sign in and out
  • Lead daily meetings with staff on show site
  • Develop a dismantle plan
  • Write a post-show report
  • Provide trusted leadership to the cross organizational team
  • Participate and support corporate initiatives

Requirements

  • 3+ years of on-site management experience in special events and trade shows
  • Excellent customer service skills and the ability to work with cross-functional teams across many levels of management, including the executive leadership
  • Budget monitoring and management
  • Works well both independently and as a team player, both in the office and at show site with little to no supervision
  • Fluent using the English language, along with excellent written and oral communication skills
  • Positive approach to teamwork and problem solving
  • Detail oriented, strong organizational skills, and works well under pressure
  • Microsoft Office 365 experience preferred
  • Ability to read technical drawings
  • Ability to pass a high-level background check
  • Must be available to work evenings, weekends, and holidays as required
  • Willingness to travel (<50%)

Nice to have

Microsoft Office 365 experience

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