Operations Manager

Maintenance Manager – Social Housing

We are seeking an experienced Maintenance Manager to oversee the delivery of mai...

Location

United Kingdom , Chingford

Salary:

45000.00 - 55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Maintenance Manager within social housing or property maintenance
Strong working knowledge of NHF Schedule of Rates (SOR)
Demonstrable experience managing reactive and planned maintenance
Solid understanding of commercial and financial management
Knowledge of relevant housing regulations, compliance, and health & safety standards
Excellent leadership and team management skills
Strong client-facing and stakeholder management experience
Ability to analyse data, manage budgets, and drive performance improvements
Proficient in relevant systems and Microsoft Office applications

Job Responsibility

Manage day-to-day operations of maintenance services, ensuring services are delivered on time, within budget, and to agreed standards
Oversee reactive, planned, and cyclical maintenance programmes
Ensure full compliance with health & safety regulations, company policies, and statutory requirements
Lead, manage, and develop operational teams including supervisors, engineers, and subcontractors
Monitor performance through KPIs and service level agreements (SLAs)
Build and maintain strong relationships with clients, stakeholders, and residents
Handle escalations, complaints, and complex issues professionally and efficiently
Ensure accurate financial management, including forecasting, budgeting, and cost control
Review and validate works using NHF SOR to ensure correct application and commercial accuracy
Identify opportunities for continuous improvement and service efficiency

What we offer

Referral scheme
Employee Benefits
Private P
Competitive salary
Company vehicle or car allowance
Employee health and leisure plan including free GP, medical, shopping and leisure discounts, virtual Physiotherapy and health checks, gym discount membership
Employee rewards and bonus schemes
Referral scheme
Ongoing training and development
Opportunities for career progression within MNM Property Services

NEC works in partnership with the Welsh Government to administer various welfare...

Location

United Kingdom , Wrexham

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Operational experience delivering commercial services to the local government, central government, or social housing markets
Proven success in managing profit and loss accounts
Experience in achieving budgets
Account management experience
Proven business development achievements
Experience in managing teams including motivating large numbers of people to meet challenging deadlines
Supplier management experience
Must be passionate about what we do
Possess a good understanding of public sector outsourcing markets
Full UK driving license

Job Responsibility

Reporting to the Head of Entitlement Services, responsible for the administration of large-scale services, overseeing the operational delivery against forecast budget whilst providing excellence in customer service
Responsible for all aspects of contract delivery including service level agreement achievement, performance, quality, and people
Protecting the organization's against both internal and external fraud, having governance in place to prevent any misuse
Management of a strategy and roadmap to evolve the service and secure other wider business development opportunities
Explore the sector, networking with partners and relevant organizations to enhance our service offering
Manage the relationships of our partners and sub-contractors effectively, ensuring value for money and great relationships
Responsible for the management of performance targets through empowering and managing your direct reports
Responsible for producing accurate reports and statistical information relating to contractual activity and service performance
Responsible for presenting high quality information to external customers and internal colleagues
To liaise with clients and other stakeholders to resolve issues and maintain positive relationships

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Fulltime

Regional Operations Manager

Compass Associates is proud to be working with a large, values-led care provider...

Location

United Kingdom

Salary:

57680.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

An experienced Operations Manager with a proven background in adult social care, supported living, and learning disabilities services
Strong experience managing multiple services and Registered Managers across a wide geographical area
Extensive experience of internal and external audits, service inspections, and quality improvement activity
Confidence leading services through challenge and regulatory scrutiny
NVQ Level 5 in Leadership and Management in Health and Social Care or equivalent experience
Strong commercial awareness with experience managing regional budgets, KPIs, and operational performance
In-depth knowledge of CQC legislation, adult social care regulation, and best practice
Full UK driving licence and willingness to travel regularly across the region

Job Responsibility

Providing leadership to Registered Managers across supported living and residential services
Maintaining regular, visible presence within services while managing your own diary and regional priorities
Acting as a senior point of support for Registered Managers
Driving high standards of person-centred care across all services
Leading on internal and external audits, quality monitoring, and service improvement plans
Supporting services following inspection activity and ensuring sustained quality outcomes
Holding accountability for compliance with CQC regulations and internal quality frameworks
Actively participating in inspections and maintaining strong relationships with regulators and external stakeholders
Building and maintaining effective relationships with local authorities, commissioners, housing partners, and external agencies
Supporting service development and new service mobilisation within the region

What we offer

£3,000 car allowance
33 days annual leave inclusive of bank holidays
Life assurance
Private medical insurance
Leadership development programmes and access to professional qualifications
Wellbeing support platform and mental health first aiders
Staff reward and recognition schemes
Discount platforms and money saving schemes
Optional pay advance scheme

Fulltime

Housing Development Manager – Supported Living

Compass Associates is working in partnership with a growing, values-led health a...

Location

United Kingdom

Salary:

65000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven experience developing supported living services within health, social care, or supported housing (CQC)
Strong working knowledge of commissioners, local authorities, and ICBs
Lease negotiation experience is a priority
candidates must be able to review, negotiate, and progress lease agreements with confidence
Experience with SLAs and working with registered providers and landlords
Solid understanding of Housing Benefit, rent structures, and financial viability
Experience developing business cases and managing pipelines through approval processes
Confident stakeholder communicator at all levels, internal and external
Highly organised with strong time management and reporting discipline
Willingness to travel regularly across the Midlands region

Job Responsibility

Deliver an agreed pipeline of new supported living units across the Southeast region
Identify, source, and secure housing opportunities through agents, developers, online platforms, and partner networks
Develop bespoke housing solutions as part of capital-funded projects
Ensure all new homes are developed to meet supported living specifications
Build and maintain relationships with registered providers, social landlords, housing developers, housing agents, and private landlords
Work closely with commissioners, local authorities, and ICBs to align growth plans with local demand
Liaise with the Business Development Manager to secure and progress new opportunities
Keep the stakeholder and housing opportunity database accurate and up to date
Develop robust business cases for new opportunities
Review and negotiate SLAs, leases, and related housing documentation

What we offer

Mileage allowance at 45p per mile
22 days annual leave plus bank holidays

Fulltime

Wedding and Social Catering Sales Manager

Support the Sales and Marketing Department in generating revenue and driving bus...

Location

United States , Manchester

Salary:

60000.00 - 70000.00 USD / Year

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

3+ years sales, events, or applicable hospitality leadership experience, hotel/lodging environment highly preferred
Four-year degree in related field
Strong understanding of lodging operations
reservations, appropriate guest service etiquette, etc.
Successful completion of satisfactory background check
Demonstrates natural leadership qualities with a positive, team-focused attitude

Job Responsibility

Support the Sales and Marketing Department in generating revenue and driving business growth for the hotel
Assisting with the coordination and execution of sales activities, such as responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations
Maintain complete knowledge of hotel operations, scheduled daily activities, and comply with all departmental policies/service procedures/standards
Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings
Support Sales, Marketing and catering team administratively including correspondence, preparing reports, and assisting with on property activations
Able to multitask in a fast-paced environment while staying organized and meeting deadlines
Provide telephone and message support for the department and respond to inquiries in a timely, clear, and pleasant manner
Maintain client profiles, contacts and additional essential records used in Marketing and PR reporting
Assist the Sales, Marketing, and Event team with the preparation of contracts, proposals and addendums, operational resumes, BEOs, programming agendas and track the completion status for accurate reporting
Act as liaison between the Sales and Marketing departments with clients and internal stakeholders

What we offer

Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
EOS Family Matters Program of 3+ months fully paid parental leave for new parents
Retirement savings option of 401k with employer match of up to 4% for all employees
Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Company-funded Employee Assistance Program for life challenges and mental health resources
Additional Health & Wellness benefits including prescription and gym membership discounts
Competitive wages with ongoing market analysis
Annual performance evaluations with eligible compensation adjustments
EOS Employee/Immediate Family Lodging Rates as low as $59 per night

Fulltime

Weddings & Social Catering Sales Manager

Four Seasons Hotel Seattle is seeking a creative, service‑driven Weddings & Soci...

Location

United States of America , Seattle

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of one year of event sales experience in a hotel, private dining, catering company with planning experience directly related to social events & weddings
Experience in a luxury hospitality environment strongly preferred, or transferable experience demonstrating an understanding of elevated service standards
Exceptional communication skills, with the ability to build rapport with a diverse clientele, collaborate effectively with cross‑functional hotel teams, and work respectfully with clients representing a range of cultures, traditions, and family dynamics
Extreme attention to detail and exceptional organizational, time management, written and verbal presentation skills
Strategic thinker with the ability to balance short‑term priorities with long‑term planning and sales goals
able to work both independently and collaboratively
Energetic, self‑motivated, and adaptable, maintaining professionalism, poise, and a solutions‑oriented mindset within a fast‑paced and evolving environment
Strong interpersonal skills, including the ability to remain calm, confident, and guest‑focused while navigating complex scenarios or high‑pressure moments
Knowledge of sales techniques, including effective negotiation, relationship‑building, and closing skills, is preferred
Flexible scheduling availability, including weekends, evenings, and select holidays, with a balanced, adaptable workweek based on event needs

Job Responsibility

Serve as the primary contact for assigned weddings and social events, ensuring smooth communication and seamless coordination with Banquet and Operations teams
Prepare accurate Banquet Event Orders, timelines, floorplans, and event details
ensure all updates are delivered promptly to clients, planners, and internal teams
Support existing wedding clients with consistent follow‑up, planning assistance, and high‑touch service throughout their event journey
Coordinate with external vendors, including planners, AV, rental companies, florists, and entertainment, to ensure all logistics align with hotel standards
Attend key internal and client meetings to ensure full alignment on event details and execution
Manage client billing milestones, ensuring accuracy and correct review of deposits and final folio reviews
Respond to new social event inquiries, conduct site tours, and prepare proposals and contracts as needed during the coverage period
Sell and represent the Four Seasons wedding experience by understanding client needs and offering tailored solutions
Make timely, practical decisions that support guest experience while maintaining hotel safety, staffing, and financial considerations

What we offer

Option of remote working days on a weekly basis (based on business volumes) and enjoy a primary workspace in the Sales & Catering office with water views of Elliott Bay
401K Retirement Savings Plan
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Investment in your Wellbeing
WA State Leave
Personal, Medical, & Military Leave options
Training Programs
Growth & Development Opportunities
Access to discounted parking garages near the hotel

Fulltime

Executive Director

The Executive Director is responsible for leading the community's day-to-day ope...

Location

United States , La Jolla

Salary:

Not provided

Atria Senior Living

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Healthcare Administration, or related subject is required
Three (3) to five (5) years of experience in operations management with demonstrated success in meeting financial and sales goals preferred
The ability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license
Must possess a valid driver's license
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy

Job Responsibility

Lead the development and implementation of all sales and operations strategies and tactics for the community consistent with Company objectives
Regularly communicate performance with the Regional Vice President
Actively partner with Community Sales Director to assess competitive threats, sales plan, and engage in business-to-business sales calls
Understand the community's care regulations and support the resident care program by regularly meeting with the Resident Services Director to discuss and address department concerns
Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services, and review and redirect activity, if necessary
Ensure adherence to the Resident's Bill of Rights
Responsible for interviewing, hiring, training, developing, and evaluating assigned staff. Team sizes can vary
average range is 65-80
Constantly assess resident needs in staffing levels
Operate the community in accordance with Company policies and federal, state and local regulations

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Multi Skilled Operative

Are you ready to take on a varied and rewarding role where no two days are the s...

Location

United Kingdom , Lyneham

Salary:

34000.00 GBP / Year

Boden Group

Expiration Date

Until further notice

Requirements

Proven experience in multi-trade property maintenance, ideally with plumbing as your core trade
Good all-round trade skills, including plastering, plumbing, decorating and general building maintenance
Experience working within domestic housing, social housing or facilities management environments
A full UK driving licence
Strong problem-solving skills with the ability to work independently and manage your own workload
A customer-focused attitude with excellent communication and interpersonal skills
Flexibility and reliability to adapt to changing priorities and participate in the on-call rota
Ability to obtain BPSS security clearance.

Job Responsibility

Carry out planned and reactive repairs across a range of trades including plumbing, plastering, minor building works, tiling, decorating, drainage, grounds maintenance and general property repairs
Deliver a high-quality 'Right First Time' service, identifying the best repair solutions while working independently
Use your technical expertise to support colleagues and ensure work is completed safely, efficiently and to a high standard
Accurately record completed work, materials used and job updates using electronic and paper-based systems
Build positive relationships with residents, clients, suppliers and colleagues, delivering exceptional customer service at every opportunity
Participate in a 1 in 8 on-call rota, including Saturday mornings (8:00am–12:30pm), to provide out-of-hours emergency maintenance support
Maintain high standards of health and safety while working across multiple sites within the region.

What we offer

Salary of £34,000
Company work van and fuel card
25 days annual leave plus bank holidays
Up to 6% contributory pension scheme
Life assurance
One paid professional subscription
Employee discount and reward schemes
Paid volunteer leave
Ongoing training and career development opportunities
Full-time, permanent role working 40 hours per week, Monday to Friday, plus participation in a 1 in 8 on-call rota.

Fulltime

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Operations Manager - Social Housing Planned Works

Job Description

Job Responsibility

Requirements

What we offer

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