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Corporate Operations Manager - North/Midlands £50,000 p/a Are you Enthusiastic? Are you Innovative? Are you Committed to continuous improvement? If you identify with the above, this role was made for you! At Glendale, we have a great new opportunity for an Operations Manager to join Glendale's Commercial Division. And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people. Who are we? Glendale, a family owned company since 1989, is a market-leading, technology-focused, respected, environmental services provider. At the forefront of green service provision in the UK Glendale has revenues of over £65m and is proud to say we have been awarded the 2025 Pro Landscape Business Awards Supreme Winner and the BALI Employer Excellence Award Winner for 2025. Activities throughout the UK include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities. Committed to the environment, Glendale is a Carbon Neutral business that seeks to improve the environment through our activities and go above and beyond to ensure that the planet is not adversely affected by our business. From ensuring local parks and open spaces are maintained to a high standard, to tree safety through our arboricultural teams, to saving mature trees through our Civic Tree business and ensuring sustainable design through our landscape architecture practice. Glendale offered the full range of landscape services from one unique source of professionals. For more information visit www.glendale-services.co.uk. The Opportunity We are seeking a dynamic and results-driven Operations Manager to join Glendale's Commercial Division. This is a key leadership role, responsible for overseeing core operational activities while supporting the Head of Operations (HoO) in driving growth, profitability, and operational excellence. As a newly created role, the Operations Manager will deputise for the HoO when required and will play a pivotal role in the senior leadership team, ensuring operations are executed to the highest standards of quality and safety. The focus of this position is to foster a performance-driven culture while supporting the company's ability to grow at pace.
Job Responsibility:
Lead and oversee contract managers to drive operational results, improve margins, and achieve planned business growth
Foster a high-performance, results-oriented culture across all operational teams
Provide day-to-day leadership for all contract delivery regions, ensuring efficient and effective service delivery
Build and maintain strong relationships with clients through regular on-site meetings, ensuring expectations are met and exceeded
Review current and future growth contracts, set KPIs, and hold contracts accountable for successful delivery
Implement and champion company performance systems
Lead the company's safety initiatives, with a focus on achieving Zero Harm and promoting behavioural safety across the Commercial Division
Ensure compliance with all operational policies and procedures
Assist in recruiting, training, and motivating staff to maintain a high-performing organisational structure
Monitor business performance, safeguard the company's reputation, and ensure financial reporting on outcomes, sales and cost
Develop budgets and forecasts in collaboration with the Head of Operations
Undertake innovative project work to support the smooth running of the business
Requirements:
Expertise gained at a senior operational management level, ideally in a service-based industry
Evidence of managing a geographically diverse workforce is desirable
Strong numeracy skills and IT proficiency
Background in the green services market would be advantageous but is not essential
NEBOSH or IOSH certification desired
Nice to have:
Background in the green services market
NEBOSH or IOSH certification
What we offer:
Competitive salary
Possible performance related bonus
Incremental annual leave
Free gym membership for you and a nominated person, depending on location
Employee health cash plan
Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending