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14forty Logo 14forty · Hospitality and Tourism

Operations Manager - Mobilisation

United Kingdom, London 70000.00 - 75000.00 GBP / Year · Job Posted January 29, 2026
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Job Description

12 month FTC - Operations Manager - Mobilisation Project. Lead one of the UK’s most significant workplace service mobilisations! This is not a traditional project role. We are looking for an experienced Operations Manager/Mobilisation Manager, to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio — including the launch of a landmark, high-occupancy building and the transition of multiple service streams into new operating models. This role exists to make change land well! You will take ownership of time-critical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one. Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless go-lives and confident handovers into business-as-usual operations. This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations.

Job Responsibility

  • Leading the mobilisation and transition of new services, locations, and operating models
  • Owning operational readiness across people, process, systems, suppliers, and assets
  • Planning and delivering go-live activity, early-life support, and structured BAU handover
  • Coordinating multiple stakeholders and suppliers to deliver at pace
  • Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met
  • Supporting the removal of legacy or interim ways of working and embedding sustainable operations

Requirements

  • Proven experience delivering mobilisations, transitions, or large-scale operational change
  • Strong understanding of operational readiness and live-environment delivery
  • Excellent stakeholder management and communication skills
  • Calm, structured, and solutions-focused approach under pressure

Nice to have

Experience in workplace services, hospitality, FM, or similar environments

What we offer

  • Free meals
  • Subsidised gym membership
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
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