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Responsible for the daily activities required to run, maintain, and service the facility and/or the events by performing the following duties personally or through subordinate supervisors.
Job Responsibility:
Assists the director in directing, supervising, and scheduling all aspects of operations, including engineering
building and grounds
technical services
event services, including ADA compliance
public safety
security
custodial services and parking departments
Coordinates the operations activities with other building departments and show-related contractors
Implement facility rules, regulation policies and procedures
Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints
Provide clear, concise, and timely communication of directives to other departments
Ensures that operations department receives pertinent information for most effective use of the facility and staffing
Assures facility readiness and smooth operation of events
Oversees maintenance of the physical plant and systems
Responsible for the Master MSDS log in the building
Serves as Manager on Duty as required
Manages subordinate supervisors in any of the following departments: Changeover, Housekeeping, Maintenance, Operations, Production, Engineering, Carpenters, Electricians, Plumbers, Technical Services, Event Services, Public Safety, Security and/or Parking Departments
Is responsible for the overall direction, coordination, and evaluation of these units
Carries out supervisory responsibilities in accordance with Venues’ policies and applicable laws
Responsibilities include interviewing, hiring, and training employees
planning, assigning, and directing work
appraising performance
rewarding
disciplining employees in conjunction with Human Resources
addressing complaints and resolving problems.
Requirements:
Bachelor's Degree from technical college with major in Management or Maintenance Engineering
Minimum of 2 years’ experience in Supervising or Managing in a similar facility
Excellent organization skills
Ability to prioritize and to handle multiple projects simultaneously
Good written, verbal and interpersonal skills required
ability to interact with all levels of staff including management
Ability to effectively supervise staff
Strong customer service skills
Professional presentation, appearance, and work ethic
Some computer skills
Ability to work with limited supervision and as a team member
Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Nice to have:
Supervisory experience preferred
Additional experience may be substituted for education