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Nordstrom Logo Nordstrom · Logistics

Operations Manager - Inbound (B Shift) - East Coast Fulfillment Center

United States, Elizabethtown · Job Posted May 05, 2026
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Job Description

The Operations Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The Operations Manager is responsible to deliver on overall customer promise, driving results through coaching, performance management, and monitoring results. This role will meet financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.

Job Responsibility

  • Support the business strategy or driving results for overall safety, quality and performance
  • Lead, develop, and grow the performance of a team of about 20 employees
  • Recruiting, selecting, onboarding, and training the right resources
  • Drive warehouse associates results by coaching, counseling, and disciplining employees
  • planning, monitoring, and provides feedback on job performance
  • Drive professional and technical knowledge by attending educational workshops
  • reviewing professional publications
  • establishing personal networks
  • participating in professional societies
  • Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
  • Meet warehouse financial standards by providing annual budget information
  • monitoring expenditures
  • identifying variances
  • implementing corrective actions
  • Drive KPI metrics as well as 4DX and facility performance scorecards

Requirements

  • 5+ years of warehouse experience in a managerial role
  • Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
  • Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Hands on experience with warehouse management software and databases
  • Ability to analyze data and determine actions based on improvement opportunities
  • Excellent verbal and written communication skills

What we offer

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
  • performance-based incentives/bonuses
  • 401k
  • PTO accruals
  • Holidays
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