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PRIMARY FUNCTION: The Operations Manager II will have sufficient knowledge to understand, communicate, and manage the terms of the PMEL contract. This position is responsible for the daily contract direction and performance of all work required
Job Responsibility:
Manage and control PMEL technical operations, production efficiencies, and training management at their assigned sites
Direct and assign Lead Technicians and PMEL technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE
oversee safety and security practices
Interface with customers to report and resolve calibration/maintenance support issues and limitations
participate in root cause analysis and corrective action determination meetings
Interface with the Quality Manager to continuously improve laboratory operational effectiveness
Plan, formulate, and oversee budget execution, manages contract funding, approves and monitor expenditures
Provides interim status reports on all accounts, establishes and maintains the property control system IAW FAR 45.5, and is responsible for the overall contract performance, including quality of operations and management of resources within established budgets
Serve as the primary interface with the Government Contracting Officer (CO) and/or Contracting Officer Representative (COR) and staff, and other Government representatives
Upon review of the workload plan, formulate and enforce work standards, assigns work schedules, reviews discrepancies, and supervises the PMEL personnel
Communicate policies, purposes, and goals of the company to subordinates and administer all hiring and evaluation processes, as well as evaluate proposed problem solutions and trend analysis results to determine feasibility and cost
Coordinate training programs and requirements
Administer program/contract management including manpower, budget, and funding requirements
Conduct performance evaluations of both PMEL programs and personnel
May be required to perform other related duties to meet the ongoing needs of the organization
Responsible for leading and directing the PMEL team, providing counsel and guidance to ensure all tasks are being completed accurately and efficiently
Requirements:
High School Diploma or equivalent
Minimum of 10 years US Air Force PMEL experience
Ability to obtain and maintain an active security clearance
Beginner to intermediate computer skills specifically using Microsoft Office Suite
Ability to enter data accurately into databases
Ability to understand and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to generate routine reports and correspondence
Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff
Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
Ability to follow a process
Strong professional customer service skills, including active listening, prompt service and follow-up
Strong decision analysis and problem solving skills
ability to draw conclusions and justify decisions
Ability to learn and understand corporate policies and procedures and how they relate to goals
Ability to perform basic mathematical computations
High degree of self-motivation and the ability to work independently
Ability to multi-task
Nice to have:
Bachelor’s Degree
Minimum of 6 years’ recent experience in the management, administration and supervision of US Air Force PMELs in accordance with TO 00-20-14
Working knowledge of advanced software applications is preferred