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Operations Manager - Housing

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Brook-St Hiredonline

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Location:
United Kingdom , Leeds & Bradford

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Category:
-

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Contract Type:
Not provided

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Salary:

33699.00 GBP / Year
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Job Description:

This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives.

Job Responsibility:

  • Oversee all day-to-day operations across the charity in Leeds and Bradford
  • Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards
  • Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities
  • Develop and implement training and induction plans for all support team members
  • Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed
  • Manage maintenance systems, repairs, and contractor relationships to maintain high property standards
  • Lead on move-on support, helping residents transition to longer-term housing and independence
  • Support compliance with all safeguarding, health and safety, and housing management policies
  • Build and maintain strong relationships with partner organisations, landlords, and referral agencies
  • Deputise for the CEO when required and contribute to Board meetings and strategic planning
  • Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector

Requirements:

  • Proven experience in operational or service management within housing, social care, or the voluntary sector
  • Strong knowledge of housing standards, health and safety, and compliance requirements
  • Experience managing teams, supervising staff, and coordinating volunteers
  • Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults
  • Excellent organisational, problem-solving, and communication skills
  • Ability to work collaboratively with external partners, contractors, and community organisations
  • Commitment to equality, diversity, and inclusion
What we offer:
  • Make a real difference to the lives of people rebuilding their futures
  • Join a supportive, passionate team within a growing, values-driven charity
  • Opportunity to shape and develop operational practices and influence future service design
  • Regular training, supervision, and professional development opportunities

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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