CrawlJobs Logo

Operations Manager - Housekeeping

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
United States , Chicago

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

27.40 - 36.54 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

Job Responsibility:

  • Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
  • Ensures that standards and procedures are being followed
  • Leads specific team while assisting with meeting or exceeding property goals
  • Ensures that goals are being translated to the team as they relate to guest tracking and productivity
  • Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths
  • Assists in ensuring that the team has the capabilities to meet expectations
  • Leads by example demonstrating self-confidence, energy and enthusiasm
  • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them
  • Follows property specific second effort and recovery plan
  • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters
  • Takes proactive approaches when dealing with employee concerns
  • Extends professionalism and courtesy to employees at all times
  • Communicates/updates all goals and results with employees
  • Meets semiannually with staff on a one-to-one basis
  • Assists/teaches the team scheduling against guest and hours/occupied room goals
  • Performs hourly job functions as needed
  • Provides excellent customer service by being readily available/approachable for all guests
  • Takes proactive approaches when dealing with guest concerns
  • Extends professionalism and courtesy to guests at all times
  • Responds timely to customer service department request
  • Ensures all team members meet or exceed all hospitality requirements
  • Assists in performing required annual Quality audit with GM & RD
  • Ensures a viable key control program is in place
  • Understands financial statements, sales and activity reports, and other performance data
  • Interviews and assists in making hiring decisions
  • Receives hiring recommendations from team supervisors
  • Ensures orientations for new team members are thorough and completed in a timely fashion

Requirements:

  • High school diploma or GED
  • 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the guest services, front desk, housekeeping, or related professional area

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operations Manager - Housekeeping

Assistant Manager Rooms Operations - Housekeeping

Entry level management position that focuses on supporting the day-to-day activi...
Location
Location
Canada , Whistler
Salary
Salary:
60000.00 - 70000.00 CAD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in guest services, front desk, housekeeping, or related professional area
Job Responsibility
Job Responsibility
  • Support day-to-day activities of Rooms Operations
  • Supervise Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
  • Direct guest arrival and departure procedures
  • Maintain property cleanliness standards
  • Open and close Front Desk shifts
  • Run room operations reports
  • Supervise Room Operations department in absence of management
  • Operate department equipment
  • Ensure employees have proper supplies and uniforms
  • Understand night audit procedures
What we offer
What we offer
  • Equal opportunity employer
  • Accommodations for disabilities
  • Employee recognition program
  • Fulltime
Read More
Arrow Right

Housekeeping Manager

Planet Recruitment are working with an exciting new client based in the Abingdon...
Location
Location
United Kingdom , Abingdon
Salary
Salary:
40000.00 - 45000.00 GBP / Year
planetrecruitment.co.uk Logo
PLANET RECRUITMENT SERVICES LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Cleaning or Housekeeping Manager
  • Relevant qualifications in cleaning management (e.g. BICSc, ISSA, or equivalent)
  • Strong financial skills, including budget management and procurement
  • Proactive, enthusiastic, patient, and solutions-focused
  • Flexible approach to working hours, including early mornings, evenings, and weekends when required
  • Strong leadership and people-management skills, with experience in managing large teams
  • Proficiency in IT and communication, including Microsoft Office
  • Excellent organisational and time-management abilities
  • Up-to-date knowledge of health & safety regulations and cleaning best practices
Job Responsibility
Job Responsibility
  • Recruit, train, and manage a diverse team including Administrators, Department Supervisors, Caretakers, Cleaners, and Laundry staff
  • Create and manage cleaning schedules, ensuring appropriate staffing levels and arranging cover for absences
  • Conduct inductions and training for new staff, identify development needs, and provide face-to-face training for new equipment
  • Ensure compliance with health and safety regulations, conduct safety briefings, and maintain up-to-date COSHH documentation
  • Arrange additional staffing and cleaning support during holiday periods
  • Monitor staff performance, conduct appraisals, and address performance issues constructively
  • Manage the departmental budget, including termly reforecasting, cost control, and procurement
  • Produce payroll records and overtime claims in a timely manner
  • Work closely with HR to manage staff absences and attend review meetings where required
  • Negotiate with suppliers to ensure best value for goods and services
What we offer
What we offer
  • 25 days holiday per annum, increasing to a maximum of 30 days
  • Contributory group personal pension scheme
  • Death in service benefit (if a member of the pension scheme)
  • Employee Assistance Programme
  • Free parking on site
  • Fulltime
Read More
Arrow Right

Senior Rooms Operations Manager

Manages the execution of all operations in the rooms area departments and managi...
Location
Location
United States , Chicago
Salary
Salary:
91000.00 - 127000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related professional area
  • Experience managing rooms operations departments (Front Office, Engineering/Maintenance, Housekeeping)
  • Experience managing staff
  • Understanding of guest and employee satisfaction metrics
  • Financial performance management skills
  • Compliance with standards and procedures
Job Responsibility
Job Responsibility
  • Manage execution of all operations in rooms area departments (Front Office, Engineering/Maintenance, Housekeeping)
  • Manage staff
  • Improve guest and employee satisfaction
  • Maximize financial performance of department
  • Monitor compliance with standards and procedures
  • Lead specific team to meet property goals
  • Verify goals are translated to team for guest tracking and productivity
  • Create property environment emphasizing motivation, empowerment, teamwork, continuous improvement
  • Develop action plans based on satisfaction results
  • Set clear expectations with General Manager
What we offer
What we offer
  • Equal opportunity employer
  • Diverse and inclusive environment
  • Wide range of benefits supporting associates and families
  • Wellbeing support
  • Career empowerment
  • Training and development opportunities
  • Recognition programs
  • Holistic well-being focus
  • Fulltime
Read More
Arrow Right

Assistant Housekeeping Manager

Assists in the oversight of the daily shift operations of Housekeeping, Recreati...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists in managing housekeeping operations
  • Ensures guest room status is communicated to the Front Desk
  • Works with Engineering department on guestroom maintenance needs
  • Supervises property general cleaning schedule
  • Inventories stock to ensure adequate supplies
  • Assists in ordering guestroom supplies, cleaning supplies, and uniforms
  • Supports and supervises an effective inspection program for all guestrooms and public space
  • Communicates areas needing attention to staff
  • Ensures all employees have proper supplies, equipment, and uniforms
  • Participates in managing departmental costs
  • Fulltime
Read More
Arrow Right

Housekeeping Manager

Responsible for the daily shift operations of Housekeeping, Recreation/Health Cl...
Location
Location
Thailand , Phuket
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in housekeeping or related professional area
  • OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Thai speaking ability
Job Responsibility
Job Responsibility
  • Manage daily shift operations of Housekeeping, Recreation/Health Club and Laundry
  • Direct and work with employees to verify property guestrooms, public space and employee areas are clean and well maintained
  • Complete inspections and hold people accountable for corrective action
  • Verify guest room status is communicated to Front Desk
  • Inspect guestrooms daily
  • Prepare work assignments
  • Inventory stock
  • Support effective inspection program
  • Manage departmental budget
  • Verify employees have proper supplies and equipment
What we offer
What we offer
  • Employee recognition program
  • Training and development opportunities
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Fulltime
Read More
Arrow Right

Assistant Housekeeping Manager

Entry level management position that focuses on supporting the day-to-day activi...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Ensures knowledge and understanding of OSHA regulations are up to date
  • Oversees all lost and found procedures
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventories stock to ensure adequate supplies
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • Works effectively with the Engineering department on guest room maintenance needs
  • Understands and complies with loss prevention policies and procedures
  • Ensures all employees have proper supplies, equipment and uniforms
  • Assists in supervising an effective inspection program for all guestrooms and public space
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
  • Fulltime
Read More
Arrow Right

Assistant Housekeeping Manager

Entry level management position that assists in supporting the day-to-day activi...
Location
Location
United States , Gaylord National Resort & Convention Center
Salary
Salary:
26.44 - 31.73 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists in all lost and found procedures
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventories stock to ensure adequate supplies
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • Works effectively with the Engineering department on guest room maintenance needs
  • Understands and complies with loss prevention policies and procedures
  • Ensures all employees have proper supplies, equipment and uniforms
  • Assists in supervising an effective inspection program for all guestrooms and public space
  • Assists in managing linen inventory and guest supplies and assists in the ordering of supplies as necessary
  • Assist in supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
What we offer
What we offer
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off (including sick leave where applicable)
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Housekeeping Manager

As a Housekeeping Manager, you will oversee the daily operations of the housekee...
Location
Location
United Kingdom , London
Salary
Salary:
14.36 GBP / Hour
aesn.co.uk Logo
AESN Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a housekeeping manager or in a similar supervisory role within the hospitality industry
  • Strong leadership and organizational skills, with the ability to manage a diverse team effectively
  • Extensive knowledge of cleaning techniques, materials, and equipment, as well as health and safety regulations
  • High level of attention to detail to ensure all areas are cleaned to the highest standards
  • Ability to work in a physically demanding environment, including standing for long periods and performing cleaning tasks as needed
  • Excellent teamwork and communication skills to coordinate with staff and other departments
  • Willingness to work various shifts, including evenings, weekends, and holidays
  • Strong problem-solving skills and the ability to handle unexpected challenges effectively
Job Responsibility
Job Responsibility
  • Recruit, train, and supervise housekeeping staff, including scheduling shifts and managing performance
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are met and maintained
  • Monitor and manage inventory levels of cleaning supplies and linens, placing orders as needed
  • Provide ongoing training to staff on cleaning techniques, equipment use, and safety protocols
  • Ensure all housekeeping operations adhere to health and safety regulations, including proper use of cleaning chemicals and equipment
  • Address any issues or complaints related to housekeeping services promptly and effectively
  • Maintain accurate records of cleaning schedules, staff performance, and compliance with health and safety regulations
  • Liaise with other departments to ensure housekeeping schedules do not interfere with daily operations and events
  • Manage the housekeeping budget, ensuring cost-effective use of resources without compromising on quality
  • Ensure all cleaning equipment is properly maintained and in good working condition
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy