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14forty Logo 14forty · Gastronomy

Operations Manager (Food Services)

United Kingdom, Harrow Employment contract 51000.00 GBP / Year · Job Posted May 26, 2026
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Job Description

We’re looking for a passionate and driven Operations Manager (Food Services) to lead the delivery of safe, high-quality patient dining and retail food services across a busy healthcare environment. This is a fantastic opportunity to shape service excellence, lead high-performing teams, and ensure every meal meets clinical, cultural, and dietary needs—while delivering against KPIs, compliance standards, and commercial targets.

Job Responsibility

  • Leading day-to-day food service operations across wards and departments
  • Driving service quality, efficiency, and continuous improvement
  • Ensuring full compliance with food safety, HACCP, and NHS standards
  • Managing and developing large, multi-site teams
  • Monitoring and improving operational performance and KPIs
  • Controlling costs, budgets, and resource planning
  • Building strong relationships with clients and hospital stakeholders
  • Leading on health & safety, audits, and compliance

Requirements

  • Proven experience managing food service operations (healthcare or large-scale catering preferred)
  • Strong leadership skills with a track record of developing teams and driving performance
  • In-depth knowledge of food safety, compliance, and operational standards
  • Commercial awareness with experience managing budgets and costs
  • Excellent stakeholder management and communication skills
  • A proactive, solutions-focused approach with a passion for continuous improvement

What we offer

  • Play a key role in enhancing patient experience through food
  • Join a supportive, forward-thinking organisation
  • Opportunities for career development and progression
  • Competitive salary and benefits package
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