Operations Manager - Event Traffic and Parking

• Operational planning, on-site delivery and post-event conclusion
• Account management of The O2 contract, including budget management and financial reporting
• Budget management and financial reporting, analysis of data and plans in order to identify opportunities for growth and propose new operational strategies
• Develop and nurture strong, effective, professional relationships with the client and other key operational contacts to ensure expectations of CSP are being met at all times
• Operational planning, delivery and review for all allocated events
• Provide line management to all reports with a focus on proactive mentoring, coaching, development, and team succession planning. Ensure that CSP’s and AEG’s objectives are effectively communicated

• Knowledge and experience of the events or comparable industries and strong commercial awareness
• Ideally, experience in managing multiple projects, work streams and/or conflicting priorities within a highly paced environment
• Able to communicate clearly across field-based teams, departments and stakeholders
• Excellent IT skills – strong in Microsoft Office (Word, Outlook, Excel, PowerPoint)
• A flexible approach to working hours
• IOSH/NEBOSH qualified
• Traffic qualifications such as CSAS/12D, Chapter 8 are desirable

Traffic qualifications such as CSAS/12D, Chapter 8

• A 37.5 hour working week – working 5 days out of 7, as required operationally
• Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays
• Pension scheme with excellent employer contribution
• Private Medical Insurance (after a qualifying period)
• Life insurance at 4x salary
• Access to salary sacrifice schemes (after a qualifying period)
• A range of valuable medical and practical support services through an external Employee Assistance provider