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As Operations Manager (DACH), you will be responsible for the end-to-end execution of Airpelago’s drone-based power line inspection projects across Germany, Austria, Switzerland, and the Netherlands. This role combines operations leadership and hands-on project coordination, ensuring smooth delivery, high service quality, and strong customer relationships. Airpelago’s German organization is just starting up, which means this role comes with real ownership: you’ll help build the market and team from scratch, create structure where needed, and actively shape a dynamic, vibrant culture as the local organization grows. You will work closely with a local team of 5+ regional drone pilots. You will take ownership of planning, scheduling, customer communication, risk assessments, and delivery follow-ups. You’ll also support commercial success through facilitating customer demos, identifying upsell opportunities, and contributing to quotes and proposals together with Sales.
Job Responsibility:
Plan, schedule, and coordinate ongoing and upcoming projects to ensure delivery on time and within scope
Coordinate directly with drone pilots to ensure efficient scheduling, readiness, and smooth execution
Serve as an operational point of contact for customers
handle delivery communication and project follow-ups
Conduct risk assessments and ensure regulatory and site compliance across DACH+
Track progress, documentation, and key operational metrics
contribute to planning and continuous improvement
Improve processes, templates, and playbooks to scale delivery efficiently and maintain high service quality
Help build the local organization: strengthen team ways of working, onboarding, and culture as we scale
Travel within DACH+ (and occasionally to Gothenburg HQ), including occasional short-notice adjustments
Requirements:
Proven experience in project coordination and multi-stakeholder environments
Fluent in German & English
Experience in drone operations is a plus
Strong technical aptitude
comfortable with documentation and planning tools
Degree preferred but not required (relevant experience matters most)
Driver’s license
Highly organized, structured, and detail-oriented
able to run multiple projects in parallel
Calm under pressure and adaptable when conditions or priorities change
Strong communication skills (verbal and written)
Practical problem-solver with a solutions-oriented mindset
Team player who collaborates well across pilots, Sales, and HQ teams
Entrepreneurial mindset: proactively improves processes and helps build a positive, high-energy team culture
Nice to have:
Experience in drone operations is a plus
What we offer:
Employee ownership opportunities (e.g., qualified employee stock options), depending on local setup
Real responsibility from day one + support for your development