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Operations Manager, APAC

Singapore, Singapore · Job Posted June 14, 2026
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Job Description

Responsible for end-to-end operational management across regional markets, ensuring accurate data, reliable supply, regulatory compliance, and continuous improvement. Works closely with internal teams and external partners to maintain business continuity and customer satisfaction in a regulated environment.

Job Responsibility

  • Maintain CRM/ERP systems with high data accuracy
  • Ensure data supports reporting, forecasting, and audit readiness
  • Coordinate with Sales and Supply Chain on monthly forecasts
  • Support demand planning and operational alignment
  • Communicate supply issues promptly (within defined timelines)
  • Manage backorders and mitigate supply risks
  • Ensure continuity of customer service
  • Ensure adherence to regulatory and quality requirements
  • Prepare for audits and maintain full compliance
  • Maintain optimal stock levels based on demand and constraints
  • Monitor ageing/slow-moving inventory and take corrective actions
  • Develop and enhance SOPs and workflows
  • Drive efficiency, cost optimisation, and coordination improvements
  • Manage and develop team performance
  • Conduct regular coaching and performance reviews
  • Support internal office and governance initiatives

Requirements

  • Degree in Business, Supply Chain, Logistics, or related
  • ~5+ years in operations/order management (regulated industry preferred)
  • Strong knowledge of order-to-cash and supply chain processes
  • Experience with CRM/ERP systems and reporting tools
  • Project management exposure preferred
  • Strong stakeholder management and communication
  • Detail-oriented, proactive, and adaptable
  • Analytical, problem-solving, and customer-focused mindset

Nice to have

Project management exposure preferred

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