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Are you a seasoned leader with a passion for logistics and operations? Northline are seeking an energetic and passionate Afternoon Shift Operations Manager to join our team and provide critical support across our Brisbane business. If you're ready to lead and develop a team, drive safety and efficiency, and optimise operations join the Northline family today! This role requires someone with excellent leadership skills with the ability to build a team that is united and delivers on our values of Safety, Integrity, Connected, Innovation and Customer Delight.
Job Responsibility:
Leads frontline workers to ensure team operates confidently and safely
Initiates regular and proactive discussions with team on safety matters to embed a health, safety & wellbeing culture
Oversee the loading/unloading of Pick-Up and Delivery (PUD) fleet, and outbound Linehaul/Rail while also managing the Check Weight Cube functions, ensuring accurate freight loading
Ensures the team is focused on the key priorities to support the delivery of effective outcomes that drive financial performance and meet customer needs
Plans and prioritises activities for the team to work efficiently and maintain customer centricity and quality of work
Demonstrates, enables and holds others accountable for nurturing inclusivity and behaviours aligned with the Northline values
Disseminates key organisational messages to their team and shares/escalates relevant information to their manager from their team
Designs and implements assignments to generate learning and development for their team
Requirements:
Advanced understanding of the national freight industry with strong operational management experience
Excellent judgement skills with the ability to make firm, fair, and consistent decisions
Proven ability to develop and maintain key relationships with team members and suppliers
Track record of meeting KPIs, financial performance, and team goals
Exceptional communication, financial management, and people skills
Advanced negotiation and conflict resolution skills
Demonstrate trustworthiness, professionalism, and a customer-centric approach to problem solving
What we offer:
Learning, training and development support
Employee recognition programs
Wellness and benefits programs (Employee Assistance Program, discounts on travel, fitness and health, sports and entertainment, automotive, gifts and more)