Operations Manager

Operations Manager - Housing

Brook-St Hiredonline

Location:
United Kingdom , Leeds & Bradford

Category:
-

Contract Type:
Not provided

Salary:

33699.00 GBP / Year

Save Job

Apply Position

Job Description:

This charity provides accommodation and support to people who have become homeless at the end of the asylum process - including refugees granted leave to remain and Appeals Rights Exhausted (ARE) asylum seekers. We work to ensure all our residents have safe housing, access to essential support, and the opportunity to move on positively with their lives. We are seeking an experienced and compassionate Operations Manager to oversee all aspects of the charity's service delivery across Leeds and Bradford. Reporting directly to the CEO, you will play a key leadership role in ensuring our accommodation, support, and housing services are safe, compliant, and effective. You will lead, support, and develop a dedicated team of staff and volunteers, oversee housing operations and maintenance, and ensure that the individual care and support needs of all residents are met. This is a hands-on, varied, and rewarding role with a strong focus on operational excellence, team development, and improving outcomes for some of the most vulnerable members of our communities.

Job Responsibility:

Oversee all day-to-day operations across the charity in Leeds and Bradford
Ensure all housing stock is safe, well-maintained, and compliant with current housing and health & safety standards
Lead and manage support staff, volunteers, and students - providing supervision, guidance, and development opportunities
Develop and implement training and induction plans for all support team members
Oversee the delivery of high-quality housing and support services for refugees and asylum seekers, ensuring their care and support needs are assessed, met, and regularly reviewed
Manage maintenance systems, repairs, and contractor relationships to maintain high property standards
Lead on move-on support, helping residents transition to longer-term housing and independence
Support compliance with all safeguarding, health and safety, and housing management policies
Build and maintain strong relationships with partner organisations, landlords, and referral agencies
Deputise for the CEO when required and contribute to Board meetings and strategic planning
Represent at events, partnerships, and external meetings to raise the charity's profile and strengthen collaboration across the sector

Requirements:

Proven experience in operational or service management within housing, social care, or the voluntary sector
Strong knowledge of housing standards, health and safety, and compliance requirements
Experience managing teams, supervising staff, and coordinating volunteers
Understanding of the challenges faced by refugees, asylum seekers, and vulnerable adults
Excellent organisational, problem-solving, and communication skills
Ability to work collaboratively with external partners, contractors, and community organisations
Commitment to equality, diversity, and inclusion

What we offer:

Make a real difference to the lives of people rebuilding their futures
Join a supportive, passionate team within a growing, values-driven charity
Opportunity to shape and develop operational practices and influence future service design
Regular training, supervision, and professional development opportunities

Additional Information:

Job Posted:
December 28, 2025

Employment Type:

Fulltime

Brook-St Hiredonline - All Job Offers

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.