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Operations manager - 3pl

https://www.randstad.com Logo

Randstad

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Location:
Canada, Ajax

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We are a world-renowned logistics and transport company expanding our operations in Ontario, specifically in the Ajax area. Committed to building the best team, we uphold corporate values such as solidarity, entrepreneurship, high standards, and operational excellence. We seek a Site Manager who embraces these core values and is dedicated to driving efficiency, productivity, and customer satisfaction. The Operations Manager supports the General Manager by overseeing warehousing, distribution, and packaging operations, ensuring efficiency, quality, and safety. This role involves managing staff, setting goals, conducting performance reviews, and fostering a productive work environment. The Operations Manager ensures compliance with safety protocols, monitors key performance indicators (KPIs), and drives continuous improvement. They also maintain customer relationships, manage budgets and schedules, and handle facility maintenance. Additionally, the role includes administrative tasks, such as preparing reports, managing claims, and ensuring compliance with Good Manufacturing Practices (GMP).

Job Responsibility:

  • Oversee the day-to-day operations of the distribution center (receiving, storage, order picking, shipping)
  • Ensure that performance objectives are met (KPIs: productivity, quality, error rate, safety)
  • Identify and implement continuous improvement actions to optimize operational efficiency
  • Supervise and motivate a team of Team Leaders and indirectly logistics operators (100 to 300 employees depending on the site)
  • Define schedules and organize the distribution of tasks
  • Train and support Team Leaders to develop their team management skills
  • Participate in the recruitment and integration of new employees
  • Ensure compliance with safety standards, quality procedures, and internal rules
  • Analyze incidents and implement preventive actions
  • Collaborate with the HSE (Health, Safety, Environment) teams to ensure a safe working environment
  • Monitor and analyze performance indicators to propose areas for improvement
  • Report regularly to management on activity, results and resource requirements
  • Contribute to the implementation of cost and process optimization strategies

Requirements:

  • University degree in a related field (supply chain/logistics, business management)
  • Significant experience in operations management, ideally in logistics, supply chain or industrial production
  • Strong understanding of logistics and supply chain operations
  • Ability to manage multiple teams and drive performance
  • Excellent communication and ability to motivate teams
  • Good command of data management and analysis tools
  • Strong analytical thinking and problem-solving skills
  • Significant experience in warehouse operations
  • Expertise in workplace health and safety practices
What we offer:
  • Attractive pay with performance-based incentives
  • Inclusive benefits package covering health, dental, and vision
  • Opportunities for career advancement and professional growth

Additional Information:

Job Posted:
April 26, 2025

Expiration:
June 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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