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Join ChargerGoGo as an Operations Management Trainee! As an Operations Management Trainee, you’ll play a critical role in supporting our operations team and ensuring the smooth execution of operational processes. This role is perfect for someone passionate about tech, detail-oriented, and eager to learn about product management and operations in a fast-paced startup environment.
Job Responsibility:
Maintain and improve operational processes to support product scalability and efficiency
Support the onboarding and training of ChargerGoGo distribution partners and operators
Collaborate with cross-functional teams (engineering, marketing, and customer support) to ensure timely product rollouts and updates
Assist in analyzing product performance and gathering user feedback to identify areas for improvement
Help create and update user guides, and training materials
Monitor and report on operational KPIs to ensure team alignment and goal achievement
Conduct research on market trends, competitors, and user behavior to inform product strategies
Requirements:
Currently pursuing or recently graduated with a degree in Business Administration, Hospitality, Engineering, or a related field
Strong analytical, organizational, and communication skills
Proficiency in Excel, Google Workspace, and basic project management tools (e.g., Hubspot, Notion, etc.)
Self-starter with a can-do attitude, eager to tackle challenges and learn new skills
Nice to have:
Experience or coursework in product growth or operations
Familiarity with IoT or mobile applications
Passion for ChargerGoGo’s mission to keep people powered and connected
What we offer:
Gain hands-on experience in product operations at a fast-growing startup
Work with a passionate and innovative team in a collaborative environment
Be part of a mission-driven company transforming the way the world stays connected
Opportunities for growth and mentorship from industry leaders
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