Operations Liaison Job at InnovAge (Denver)

Job Description

This role connects departments, projects, and critical business information for administrative operations. This role provides complex calendar management, document creation and management, event planning, monthly reporting and various project management. This role works closely with the Operations Administrator & EAII and other leadership to support comprehensive action plans concerning resources and timeframes for projects. This role serves as a trusted partner to deliver against the priorities of the department and business objectives.

Job Responsibility

Provide primary administrative support to the matrixed leadership
Complex calendar management for multiple leaders and team members
Collaborates with meeting attendees to coordinate dates and times, reserves meeting space, provides the appropriate equipment/materials and provides hospitality services as needed for meetings
Initiates, establishes, and communicates department meetings on behalf of leadership. Prepares meeting agendas, take meeting minutes and follows-up on meeting action items
Maintain various records, reports and documents including team rosters and organizational charts
Coordinates travel, which may include arranging complex and detailed travel plans, itineraries, and agendas
Performs credit card reconciliations, prepares mileage and expenses reports on a bi-weekly basis for approval by management and processing by the Accounting department
Redlining documents and formalize final document versions to be reviewed and approved
Organizes, prioritizes, and summarizes the content of incoming mail and materials, distributing to appropriate team member(s) while ensuring confidentiality
Other related duties, as assigned
Defines and documents project scope, objectives and desired outcome
Develop and maintain project performance tracking overall progress and achievements of milestones
Project budget management
Provide project updates to leadership as per demand and requirement
Ensure all assigned projects are delivered on-time, within scope and within budget

Requirements

Bachelor’s degree in business, healthcare management or related field, or equivalent combination of education and experience
4+ years of progress administrative support, project management, and event coordination
Ability to exercise discretion related to matters of significance in a variety of situations
A strategic thought process, and the ability to maintain a balance among multiple priorities
The ability to work independently on projects, from conception to completion
Ability to work under pressure at times to handle a wide variety of activities and confidential matters with discretion
Has a high degree of personal integrity and strong interpersonal skills
Current knowledge and experience with the operation of copiers, fax machines, printers, postage meters, scanners and computers
Strong knowledge, experience and intermediate to advanced skill level with Microsoft Office Suite, which includes Microsoft Outlook, Word, Excel, PowerPoint required

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays

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Operations Liaison

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