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Operations Leader

United States, San Francisco Employment contract 18.75 - 28.75 USD / Hour · Job Posted June 15, 2026
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Job Responsibility

  • Uphold Petco's animal care standards
  • promote a safe, welcoming environment
  • deliver friendly, knowledgeable, and solution-oriented service
  • support and supervise store partners
  • assist with training new partners
  • help maintain a clean, organized, and visually appealing store environment
  • open and close the store following cash handling, safety, and security protocols
  • support daily store operations including sales, task execution, and recovery
  • execute merchandising standards
  • assist with inventory activities
  • identify out-of-stocks, low inventory, or merchandising issues
  • process transactions, refunds, and exchanges accurately
  • act as primary point of contact in absence of store management
  • support sales initiatives and promotions

Requirements

  • Previous retail experience required
  • key holder or supervisory experience preferred
  • strong leadership, problem-solving, and decision-making skills
  • excellent communication and interpersonal abilities
  • ability to multitask and thrive in a fast-paced environment
  • basic math skills and experience handling cash and transactions
  • reliable, responsible, and detail oriented
  • ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds
  • flexible availability including evenings, weekends, and holidays

Nice to have

Key holder or supervisory experience preferred

What we offer

  • Purpose-driven work
  • opportunities to build leadership skills and grow career
  • collaborative, inclusive team culture
  • strong stepping stone for future leadership opportunities
  • health and financial benefits
  • 401K
  • incentives
  • PTO

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