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This role is responsible for ensuring Connor Kids Academy’s operations run at a consistently high level across all cities. This is a “2-deep” role. You will start below the Director, with the goal of taking full ownership of day-to-day operations over time. You will not only execute key initiatives (events, enrollment, app engagement), but ensure they work consistently, at a high standard, and in a way that scales.
Job Responsibility:
Own execution and continuous improvement of event operations
Hold staff, vendors, and partners accountable to CKA standards
Drive participant recruitment through school outreach and digital efforts
Implement and refine app engagement initiatives
Maintain operational data, track key metrics, and act on what the data shows
Identify inefficiencies and improve processes to support scale
Make decisions in real time to keep operations on track
Communicate clearly and proactively with participants and families
Requirements:
Proven experience leading projects or operations
Strong ownership mentality and accountability
Ability to manage multiple priorities in a fast-paced environment
Excellent judgment and problem-solving ability
Strong organizational and systems-thinking skills
Ability to build trust with a wide range of people
Willingness to work 50+ hours per week, including weekends and overnight travel
Nice to have:
Experience working with youth or community programs
Multi-site or operational experience
Sports background
What we offer:
The opportunity to make a long-term impact in the lives of under-resourced kids
The chance to get ownership with equity in The Connor Group ($5B in assets)
Work for a Top 50 workplace (Glassdoor)
Strong health benefits and industry-leading 401(k)
A performance-driven, reward-and-recognition culture
The opportunity to be part of a growing, high-impact organization