Operations Lead, Command Center Job at Kodiak Robotics (Lancaster)

Global Command Center Team Leader

We are looking for a Team Leader to manage our Global Command Center team in Lis...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Proven experience in a production environment (ITIL Framework)
Technical expertise in TWS (Tivoli Workload Scheduler) and shell scripting
Proficiency in Unix/Linux systems
Experience with ticketing tools such as Jira or ServiceNow
Strong leadership and team coordination skills
Ability to manage priorities and handle escalations effectively
Fluent in English (French is a plus)
Availability for shift work: 8:00 AM – 4:00 PM or 4:00 PM – 12:00 AM

Job Responsibility

Lead and organize the Global Command Center team in Portugal
Coordinate with teams in Singapore to ensure seamless global operations
Define and manage shift schedules to support a follow-the-sun model
Maintain and update the team’s skills matrix and operational documentation
Monitor and improve processes to ensure service excellence

Fulltime

Lead Mobile Speed Operator

Work closely with Field Supervisor to maximize efficiency and performance of mob...

Location

United States , Philadelphia

Salary:

Not provided

Verra Mobility

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Good written and verbal communication skills
Ability to perform job at a high level with little on the job supervision
Ability to operate a computer
Photography knowledge and skills a plus
Ability to self-motivate
Ability to work first or second shift depending on assignment
assignments will require weekend shifts
Ability to stand or sit for extended periods of time
Ability to perform strenuous physical labor under adverse field conditions

Job Responsibility

Work closely with Field Supervisor to maximize efficiency and performance of mobile unit team
Drive and deploy Mobile Speed Units to scheduled deployment sites
Set up, spot check and take down the Mobile Speed Unit photo system
Complete and ensure the accuracy of court deployment forms with deployment data
Provide continuous training to the mobile unit drivers
Train new drivers
Ensure quality images are produced at the time of deployment
Review and verify that all deployment forms are accurate
Work with Field Supervisor to produce weekly schedules for van deployments
Work closely with the Network Operations Center (NOC) / Verra Command Center (VCC) to maximize deployment hours

Fulltime

Security Operations Center Watch Lead

Waymo is an autonomous driving technology company with the mission to be the wor...

Location

United States , Phoenix

Salary:

57.70 - 62.50 USD / Hour

Waymo

Expiration Date

Until further notice

Requirements

5+ years of experience leading operations within a Global Security Operations Center (GSOC), Military Operations Center, Emergency Operations Center (EOC), or a similar 24/7 command center environment with a primary focus on physical security and incident response
A proven track record of making independent, critical decisions in high-pressure, time-sensitive security environments
Bachelor’s degree in Security Studies, International Relations, Political Science, Emergency Management, Criminal Justice, or a similar field
Demonstrated ability to leverage internal telemetry and external risk data—including OSINT, social media analysis, and incident volume—to synthesize multiple information streams and provide actionable situational awareness
Strong verbal and written communication skills with the ability to influence response actions and provide clarity during fast-paced events

Job Responsibility

Maintain Situational Awareness: Serve as the primary lead for monitoring Waymo’s global footprint, identifying and assessing potential impacts on personnel, the autonomous fleet, and facilities
Manage Real-Time Events: Oversee the security response for active incidents, ensuring operational excellence and strict adherence to established protocols
Represent Physical Security: Act as the physical security representative during the initial stages of all incident responses and crises, collaborating with partners in Facilities, EHS, Operations, Safety, Legal, and Resilience
Conduct Briefings: Provide clear and concise situational updates to leadership during active security events, with the professional judgment to identify when incidents require higher-level intervention
Ensure Operational Quality: Perform real-time audits of incident logs, dispatch recordings, and mass notifications to ensure accuracy, speed, and professionalism
Finalize Reporting: Review and finalize end-of-shift reports to ensure all critical data points are captured for long-term trend analysis

What we offer

discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity

Fulltime

Senior Manager, Command Center Communications

The Senior Manager, Command Center Communications will be responsible for the ex...

Location

United States , Bethesda

Salary:

53.07 - 71.73 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

5+ years’ experience in communications, ideally in a fast-paced, reactive environment, demonstrating a pattern of exceptional performance AND 4-year degree from an accredited university in Communications or related major
OR 6+ years of total relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance
Experience managing global communications vehicles, including editorial oversight and content management for websites and email distribution
Experience developing command center, issue triage and/or crisis communications or demonstrated ability to quickly adapt, develop and deliver upon communication needs
Possess exceptional written and oral communication skills
Strong personal leadership, organizational, relationship-building and negotiation skills
Self-starter with confidence, enthusiasm and strong customer service orientation
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
Ability and willingness to provide off-hours support to enable 24/7 global command center communications during cutover windows

Job Responsibility

Execution of Command Center communications strategy in support of Marriott’s digital and technology transformation
Support the communication strategy for The Power of M Command Center, including creating communication templates, managing review and approval processes, tracking known issues and coordinating with program and continent communication leads
Leverage the BTO Communication tools and platforms to ensure the timely flow of key information from the Command Center to hotels
Continually monitor and improve the effectiveness of Command Center communications
Assist with Command Center Communications content creation, review, approval and distribution processes
Manage processes and templates to assist Command Center staff in creating and delivering content during off-hours
Support the Director, Command Center Communications, and Command Center leaders to ensure critical items and/or issues are communicated to impacted hotels rapidly and effectively
Represent the BTO Communications team in key meetings where needed
Partner with the BTO Communications leads to share issues being addressed by Command Center communications
Participate in after-hours coverage when needed to enable 24/7 global command center communications support during active cutover windows

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision coverage
health care flexible spending account
dependent care flexible spending account
life insurance

Fulltime

Operations Supervisor, Command Center

As an Operations Supervisor, Command Center, you’ll oversee the execution and co...

Location

United States , Lancaster

Salary:

Not provided

Kodiak Robotics

Expiration Date

Until further notice

Requirements

3+ years in logistics, dispatch, fleet operations, or command-center environments
1+ year in a leadership or supervisory capacity within operations, logistics, or fleet management
Strong understanding of operational control centers, dispatch coordination, or multi-route fleet management
Proven ability to manage live operations, resolve escalations, and maintain composure under pressure
Familiarity with transportation, logistics, or autonomous vehicle operations
Understanding of FMCSA regulations, safety protocols, and field coordination workflows
Skilled at real-time decision-making and communication in high-pressure or customer-facing scenarios
Adept at translating complex operational data into clear, actionable updates for both internal and external stakeholders
Leads with composure and accountability, ensuring the team operates with urgency and precision
Proactively identifies inefficiencies and drives continuous improvement in communication, process, and safety

Job Responsibility

Oversee Command Center operations across multiple trucks, routes, and customers during live shifts
Monitor key systems, dashboards, and communication channels to identify and resolve exceptions in real time
Ensure no truck remains idle or delayed without immediate action, escalation, or communication to customers
Lead execution of SOPs, including pre-shift briefings, mid-shift syncs, and end-of-shift handoffs
Manage Command Center scheduling and ensure appropriate shift coverage across all hours
Handle time-off requests, staffing adjustments, and overtime approvals within guidelines
Participate in hiring, onboarding, and exit discussions for Command Center personnel
Coach, mentor, and hold team members accountable for safety, performance, and professionalism
Collaborate with Assisted Autonomy Supervisors and On-Site Support Supervisors to align operational priorities and execution plans
Manage incident response and ensure accurate documentation, timely communication, and resolution follow-up

What we offer

Competitive compensation package including equity and biannual bonuses
Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
Flexible PTO and generous parental leave policies
Long Term Disability, Short Term Disability, Life Insurance
Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
Fidelity 401(k)
Commuter, FSA, Dependent Care FSA, HSA
Various incentive programs (referral bonuses, patent bonuses, etc.)

New

Service Delivery Manager – Infrastructure Operations

The Service Delivery Manager (SDM) is responsible for end-to-end service deliver...

Location

United States , Mahwah

Salary:

180000.00 - 190000.00 USD / Year

Tech Mahindra

Expiration Date

April 13, 2026

Requirements

10+ years in IT Infrastructure Operations or Service Delivery Management
Experience in Command center services and Datacenter operations
Strong background in Network, Midrange servers, and Mainframe operations
Proven experience managing 24x7 global operations
Technical Knowledge: High level understanding of Network infrastructure (circuits, routers, switches, APs)
Technical Knowledge: High level understanding of Server and midrange platforms
Technical Knowledge: High level understanding of Mainframe operations (LPARs, IPL, storage, hardware maintenance)
Technical Knowledge: High level understanding of ITSM tools (ServiceNow or equivalent)
Technical Knowledge: High level understanding of Incident, Change, and Problem Management frameworks
Leadership & Soft Skills: Strong stakeholder and executive communication

Job Responsibility

Service Delivery & Operations Management: Own and manage L1/L1.5 operations delivery across Midrange Servers, Network and Mainframe platforms
Service Delivery & Operations Management: Ensure adherence to SLAs and KPIs across all supported technology towers
Service Delivery & Operations Management: Drive RAG-based service health reporting and execution of continuous improvement plans
Service Delivery & Operations Management: Lead daily, weekly, and monthly service reviews with stakeholders
Network Operations Control (NOC): Oversee L1/L1.5 support of global network infrastructure across data centers
Network Operations Control (NOC): Ensure event monitoring and incident management for: Data circuits, Routers, switches, access points (APs), Internal and GNS-procured network hardware
Network Operations Control (NOC): Coordinate incident remediation with applicable internal teams and external providers
Network Operations Control (NOC): Manage troubleshooting and dispatch of Technology Support Group (TSG) via Service Orders
Network Operations Control (NOC): Ensure timely escalation and restoration for business-critical network events
Midrange Operations (MRO): Manage L1/1.5 support of midrange infrastructure, including: Open systems servers, Critical workstations, Globally deployed services

What we offer

medical
vision
dental
life
disability insurance
paid time off (including holidays, parental leave, and sick leave, as required by law)

Fulltime

Senior Operations Lead – Live Sports Data Production

We're looking for a Senior Operations Lead to serve as the operational backbone ...

Location

Austria , Linz

Salary:

Not provided

Sportradar

Expiration Date

Until further notice

Requirements

Successful background in operations, program management, or operational leadership—with demonstrated success in fast-paced, high-stakes environments
Strong ability to run recurring workflows, syncs, and KPI-driven processes with discipline
Exceptional communication and stakeholder management skills—you can influence without authority
Highly organized and detail-oriented, yet comfortable navigating ambiguity and changing priorities
Demonstrated ability to drive process improvements and lead cross-functional initiatives
Financial acumen—comfortable reading reports, tracking budgets, and managing cost controls
Genuine passion for sports—you understand why live data matters and the context in which it's used

Job Responsibility

Operational Command Center: Drive weekly operational syncs, KPI reviews, and action tracking across the entire business unit
Support quarterly planning cycles, OKR reviews, workflow health checks, and retrospective sessions
Identify bottlenecks before they become problems and establish clear escalation pathways
Pull together executive-level operational insights, synthesizing performance trends, risks, and opportunities for senior leadership
Quality & Process Excellence: Oversee scout onboarding and training programs ensuring consistency and continuous improvement
Manage new rights-deal workflows end-to-end, ensuring cross-functional alignment, timely execution, and clear documentation
Establish and maintain governance frameworks, reporting standards, and operational documentation
Drive improvements in operational reporting, dashboards, and insights generation
Pull together high-level operational insights for the Unit lead and top management, synthesizing performance trends, risks, and opportunities
Cross-Functional Leadership: Serve as the central coordination point for the leadership team and key stakeholders

What we offer

A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding
Flexibility to manage your workday and tasks with autonomy
A balance of structure and autonomy to tackle your daily tasks
Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants
Global Employee Assistance Programme
Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience)
Online training videos
Flexible working hours

Fulltime

Managing Director - Responsible AI Lead

At Citi, the Office of AI is dedicated to achieving measurable business results ...

Location

United States , New York; Irving

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5+ years of demonstrable AI experience, including Generative AI, Machine Learning, and Agentic AI
10+ years in Risk Management, Technology Strategy, or Regulatory Compliance within a large global financial institution (G-SIB), or a blend thereof
Proven ability to translate complex business and regulatory requirements into precise technical specifications, influence technology roadmaps with strategic foresight, and drive the adoption of robust solutions
Proven track record of designing and implementing enterprise-wide governance frameworks (e.g., SDLC, MRM) and driving their successful adoption across complex, matrixed organizations
Exceptional command of the Generative AI landscape (LLMs, Agents) and the specific compliance challenges they present (Hallucinations, IP rights, Bias), addressing critical areas such as ethical use, data privacy, explainability, and societal impact. Ability to lead the Agentic AI strategy from a comprehensive risk governance perspective
Extensive experience driving high-stakes conversations with regulatory bodies, proactively shaping internal policy responses, and actively contributing to external regulation
Demonstrated ability to build end-to-end operational capabilities, defining clear metrics (KPIs/KRIs) and optimizing operational flows
A strong portfolio of relevant publications or presentations, demonstrating thought leadership on enterprise AI risk management
Bachelor's degree required
Master's/MBA in Business, Degree in Engineering, Policy, Law, or Risk Management preferred

Job Responsibility

Responsible AI Strategy & Framework Design: Enhance and champion Citi's global Responsible AI strategy, extending the ethical principles and business governance standards that serve as the firm's north star for AI innovation
Technology Partnership & Guardrail Implementation: Partner closely with Citi's technology teams to translate business and functional risk requirements into technical guardrail specifications
AI Command Center & Operational Monitoring: Own the business design and operational oversight of the firmwide AI Command Center, enhancing the centralized capability to monitor the health and safety of Citi's AI portfolio
Regulatory & Policy Engagement: In partnership with Regulatory Management, serve as the central First Line of Defense executive for AI-related regulatory engagement, acting as the primary point of contact for global supervisors to demonstrate the effectiveness of Citi's guardrails
1LOD Risk Partnership & Culture: Foster a unified risk culture across the enterprise by partnering seamlessly with Independent Risk (2LOD) and Internal Audit (3LOD) to identify and remediate control gaps

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Operations Lead, Command Center

Kodiak Robotics

Location:
United States , Lancaster

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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