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Operations Lead and Client Partner – Role Description. Lead the accounting team to deliver high-quality compliance and advisory services - overseeing workflow, team capacity, and outsourcing efficiency while driving profitability, client satisfaction, and continuous improvement.
Job Responsibility:
Lead the accounting team to deliver high-quality compliance and advisory services - overseeing workflow, team capacity, and outsourcing efficiency while driving profitability, client satisfaction, and continuous improvement
Lead Operations Team
Client Relationship Management
Outsourcing Efficiency & Oversight
Accounting & Compliance Delivery
Team Development & Upskilling
Cross-Functional Support
Requirements:
Strong leadership experience in a public practice environment
As a CPP, you're authorised to sign off work
CA designation
Excellent communication and client relationship skills
Proven ability to manage workflow, deadlines, and team capacity across varied service lines
A strategic mindset with experience delivering commercial advice and driving advisory growth
Experience working with or managing outsourced accounting resources
High attention to detail and quality in both compliance and advisory outputs
Proactive mindset
Confidence in identifying new business opportunities and nurturing prospects into long-term clients
Nice to have:
Experience in pricing strategy, service development, or firm growth initiatives
What we offer:
Access to formal and informal training and development opportunities