Operations Lead and Client Partner Job at Parker Bridge (Whangarei)

Svp - Asia Client Tax Operations Lead

We are seeking a highly motivated and forward-thinking Senior manager to lead ou...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in tax operations, indirect tax compliance, or regulatory reporting in financial services
Deep knowledge of APAC VAT/GST frameworks and strong familiarity with global regulations such as EU ViDA, SAF-T, and e-invoicing standard (e.g, Peppol, SDI)
Proven track record of managing cross border teams and working with global tax, legal, finance and technology partners
Hands on experience with tax audits, remediation programs and process risk management
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Knowledge of US Tax reporting FATCA, US1099 and CRS regulation is a plus
Senior to advanced level experience in a related role with appropriate experience in people management preferred
Strong multi-tasking, organizational and time management skills with experience in continuously following up with various stakeholders and execution teams
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset
Strong analytical skills with the ability to conduct detailed analyses of complex tax processes

Job Responsibility

Lead and oversee tax operations for APAC and NAM clusters, ensuring timely and compliant delivery of indirect tax (GST/VAT) reporting and related processes
Govern tax operations services provided by shared service centers (CSC), ensuring consistent standards, service quality and strong control frameworks
Represent the region in global tax governance forums, driving alignment with enterprise tax strategies
Partner with local corporate tax & finance teams to monitor, interpret and operationalize changes in VAT/GST legislations
Engage with local tax authorities, manage operational audits, and oversee regulatory submission and inquires
Identify, assess, and mitigate operational and tax risks through proactive controls, timely escalations and remediation efforts
Collaborate with cross functional stakeholders (Finance, product, tech, legal) to drive digital tax transformation and enhance process efficiency
Lead, coach and develop a high performing regional team with a strong service mindset and accountability
Support additional regulatory tax reporting such as U.S. Qualified Intermediary, FATCA, and Automatic Exchange of Information (CRS Reporting)
Develop business requirements for system-related enhancements and manage the end-to-end implementation of new or amended taxes

Fulltime

Global Head of Securities Finance Client Operations

The successful individual will be a key member of the Securities Finance Operati...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Senior and relevant experience, including significant years of experience in a managerial role within Operations, and/or a similar position with a strong internal operational focus on client-related activities
Subject Matter Expertise in multiple or specific skill sets, business areas, or products relevant to Operations
Exceptional internal stakeholder management skills, with the ability to build long-term relationships with business partners (e.g., Client Executives, Product teams) and senior stakeholders
Outstanding communication and presentation skills, capable of leading senior internal stakeholder meetings (e.g., Steering Committees) to discuss client-related operational matters and strategies
Significant industry knowledge and experience
Robust commercial awareness and understanding of the Securities Finance business is a benefit.

Job Responsibility

Develop, implement, and maintain comprehensive client scorecards, integrating key performance indicators such as Straight-Through Processing (STP) rates and wallet share
Review and drive decrease of client related manual, bespoke and End-User Computing (EUC) processes
Serve as the primary point of contact for client inquiries from Business Unit, efficiently triaging and directing them to the appropriate internal subject matter experts
Centralise reporting of client escalations and complaints
Assess the potential impact of new client engagements and product launches on operational capacity, risk exposure, and the introduction of new End-User Computing (EUC) tools
Engage with Product on changes requested by existing clients
Evaluate the impact of such changes on STP and overall operational efficiency
Manage the execution of operational aspects of change management
Proactive risk management and cooperation with necessary internal stakeholders to minimise operational and project risk
Advise and coach new or junior level staff on procedures and work processes across multiple departments.

What we offer

Competitive base salary reviewed annually
Hybrid working model (up to 2 days working at home per week)
Business casual workplace
Additional benefits to support you and your family to be well, live well, and save well.

Fulltime

Client Partner

The Client Services team are entrepreneurs who champion clients and colleagues a...

Location

Netherlands , Amsterdam

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

7-10+ years working in a client services or account management role in a creative environment
Prior success in business development and building and maintaining client relationships
Understanding of a strategic consulting and professional services approach
Experience of managing global clients and leading accounts at a senior level
Comfort and experience in building and leading world-class teams
Demonstrates an in-depth understanding of wider commercial issues
Experience of inspiring and managing teams
Highly competent and confident presenter in Keynote
Possesses a strong quality of leadership, in both the work and in decision-making
High emotional intellect, the ability to drive projects and lead an internal team through various scenarios with clients

Job Responsibility

Grow organic business for key accounts - lead and mentor other Client Services team members
Sets strategy for account group - Strategic leadership of the internal team, setting the vision for the account, helping the team understand what needs to be delivered
Provides thought leadership to both clients and internal teams
Makes the account team aware of senior level client challenges
Reports on client activity for executive meetings
Provides senior clients and their boards with digital marketing expertise and innovative ideas
Consults on their business challenges to deliver a positive difference to their bottom line through experience, entrepreneurialism and incisive thought
Presents Strategic services offering to develop partnerships, new services and solutions that help client businesses exceed growth targets
Identify, engage, convert and scale new opportunities into long-term client relationships
Lead regional pitch responses and procurement processes

Client Partner

The Client Services team are entrepreneurs who champion clients and colleagues a...

Location

Netherlands , Amsterdam

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

7-10+ years working in a client services or account management role in a creative environment
Prior success in business development and building and maintaining client relationships
Understanding of a strategic consulting and professional services approach
Experience of managing global clients and leading accounts at a senior level
Comfort and experience in building and leading world-class teams
Demonstrates an in-depth understanding of wider commercial issues
Experience of inspiring and managing teams
Highly competent and confident presenter in Keynote
Possesses a strong quality of leadership, in both the work and in decision-making
High emotional intellect, the ability to drive projects and lead an internal team through various scenarios with clients

Job Responsibility

Strategic Client Leadership: Grow organic business for key accounts - lead and mentor other Client Services team members
Sets strategy for account group - Strategic leadership of the internal team, setting the vision for the account
Provides thought leadership to both clients and internal teams
Makes the account team aware of senior level client challenges
Reports on client activity for executive meetings
Provides senior clients and their boards with digital marketing expertise and innovative ideas
Consults on their business challenges to deliver a positive difference to their bottom line
Presents Strategic services offering to develop partnerships, new services and solutions
Business Development: Identify, engage, convert and scale new opportunities into long-term client relationships
Lead regional pitch responses and procurement processes

What we offer

Access to our diverse network of specialists by collaborating across our European, Middle East and South African studios
Work in an environment which fosters a meritocratic culture and encourages ownership
Surrounded by some of the brightest minds in their fields
Explore our extensive range of benefits

Fulltime

Finance Operations Lead

Finance Operations Lead | £40,000 | Permanent | Hybrid/London | Medical cash pla...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Hire Space

Expiration Date

Until further notice

Requirements

Experience in commercial operations, finance, or business operations
Confident with numbers and understand financial workflows and reporting
Highly proficient in Google Sheets or Excel, including advanced formulas, pivot tables, and dashboards
Strong technical knowledge of HubSpot (or a similar CRM), including data management and workflow automation
Thrive in a “player-manager” environment — leading a team while remaining hands-on with day-to-day work
Detail-oriented, organised, and enjoy finding smarter, more efficient ways to work
Communicate clearly and collaborate well across multiple teams and departments

Job Responsibility

Work hands-on within the team to ensure smooth and accurate commercial operations
Act as a point of escalation for complex or sensitive partner and client queries
Manage and optimise processes related to invoicing, reconciliation, and payment tracking
Maintain and improve commercial data accuracy across HubSpot, Google Sheets, and related systems
Produce regular financial and operational reports to support strategic decision-making
Proactively and positively collaborate with Finance, Sales, and Account Management teams to streamline handovers, manage critical business processes and resolve issues
Lead, coach, and support the Commercial Operations Associates to deliver high-quality partner and client support
Identify and implement opportunities to improve efficiency, scalability, and data integrity across operations

What we offer

Medical cash plans
Enhanced pension contributions
Medicash Pro-Active Health Cash Plan
Workplace Nursery Scheme which allows you achieve tax savings by paying your nursery fees through your gross pay
Generous EMI share option scheme, starting at 10% of OTE
4 weeks Company Paid Sick Leave
Mental Health Day' Leave
32 days holiday allowance (inc bank holidays and our 3-day Hire Space Christmas shut down) with additional for long service
3pm Friday finishes during BST, average working hours of 36 per week over the year
Tech and Cycle Schemes

Fulltime

Client Business Partner

GSD&M is searching for a Client Business Partner to join our Media team. The ide...

Location

United States , Austin

Salary:

Not provided

GSD&M

Expiration Date

Until further notice

Requirements

Familiarity across all things digital and how all elements within digital ecosystem work together
Strategic understanding of digital marketplace and thorough experience planning digital-heavy campaigns (direct, programmatic, paid search and paid social, custom partnerships/programs, gaming and social programs connected to media buys)
Ability to usher traditional media planning and buying process into the digital age
Meet with media sales reps and industry representatives regularly
Be a source of confidence with clients as an expert in cross-platform, audience-first strategy development
Provide point-of-view on new media and technologies
Ability to use alternative analytical approaches to solve media problems
Thorough knowledge of marketing and advertising principles
understanding of media concepts and terminology
Familiar with media buying and planning process within an integrated agency environment

Job Responsibility

Lead overall client relationship and strategic development of media plan recommendations via research, historical client-based campaigns, and collaboration within cross-functional agency team
Management and development of the Planning team
Partner closely with Digital Solutions, Video Investment and Decision Science teams
Lead cross-functional media strategy team

What we offer

Inclusive environment
generous benefits
plenty of time off
opportunities for growth

Fulltime

Client Director - Partners

The Client Director is responsible for the strategic development and long-term r...

Location

United Kingdom , London

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Extensive B2B enterprise sales experience with at least 10 years managing major strategic accounts
Demonstrable success in growing a single large account through insight-led, consultative selling
In-depth understanding of cloud contact centre solutions, customer experience transformation, and digital innovation
Proven track record of commercial negotiation, complex deal structuring, and multi-stakeholder engagement
Educated to degree level or equivalent experience in business, sales, or a technology-related field

Job Responsibility

Serve as the single point of contact for a flagship client, managing all aspects of the commercial relationship
Build and sustain executive-level relationships, understanding strategic drivers to identify where Sabio can add long-term value
Drive growth by positioning Sabio as a trusted partner for innovation, digital transformation, and operational efficiency
Develop and execute a robust, insight-led account plan aligned to Sabio's revenue and margin targets
Manage a high-quality pipeline across the full breadth of Sabio's products, services, and IP
Lead the pricing, win strategy, and commercial negotiation of complex, high-value contracts
Create proactive demand through tailored value propositions linked to the client's key priorities
Lead solution design with internal presales, consultancy, and delivery teams to ensure client needs are met
Support adoption of new technologies, helping the client transition to cloud-based and digital-first architectures
Act as the voice of the client internally, influencing Sabio's go-to-market approach and ensuring aligned delivery

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning

Associate Client Success Partner

We are looking for an Associate Client Success Partner to develop and nurture me...

Location

United States , Raleigh

Salary:

45000.00 - 63000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

1+ years of restaurant experience is highly preferred
6+ months of experience in restaurant implementation or support preferred
General knowledge of restaurant operations
3+ years of experience working in a Customer Service Support
SpotOn Restaurant POS experience is a huge plus

Job Responsibility

Path of escalation for Grade B accounts using collaboration, coordination, and facilitation of other teams to ensure permanent and acceptable resolution is delivered
Develop and implement strategies to generate referrals from satisfied clients
Identify opportunities to upsell additional products or services to existing clients based on their needs and preferences
Provide exceptional customer service throughout all interactions with clients leading with empathy and a customer-first approach
Collaborate cross-functionally with other teams to diagnose and troubleshoot complex issues, ensuring swift and effective resolutions
Communicate technical concepts and solutions to non-technical users, building their understanding and confidence in the system

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

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Operations Lead and Client Partner

Job Description

Job Responsibility

Requirements

Nice to have

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