Operations Lead Analyst Job at Citi (Chennai)

KYC Operations Lead Analyst

The KYC Operations Lead Analyst role is responsible for leading AML monitoring, ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive KYC work experience
Bachelor's degree/University degree or equivalent experience
Strong leadership and communication skills
Solid understanding of the banking industry and its specific challenges
Knowledge of EU country regulations and reporting obligations
Effective planning, risk management and stakeholder management
Proficient in Microsoft Excel and PowerPoint
Previous project management experience desired

Job Responsibility

Serve as primary point of contact for Know Your Client (KYC), representing KYC in various governance forums
Assist with assessing regulatory reporting requirements for client legal entities and liaise with internal Compliance personnel on the application of KYC policy
Responsible for the tracking and reporting of workstreams relating to country specific regulatory requirement
Interact with internal stakeholders on AML-related risk issues
Prepare client-specific KYC-related analyses, as required
Operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Lead Cybersecurity Operations Integration Analyst

If you’re looking for a career that will help you stand out, join HSBC and fulfi...

Location

India , Hyderabad

Salary:

Not provided

HSBC

Expiration Date

December 31, 2025

Requirements

Knowledge and demonstrated experience of common cybersecurity technologies such as
IDS / IPS / HIPS, AV, EDR, Firewalls, Proxies etc.
Knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits
Excellent knowledge of common enterprise technology infrastructure, platforms and tooling, including
Windows, Linux, infrastructure management and networking hardware
Some technical experience of 3rd party cloud computing platforms such as AWS, Azure and Google their associated security tooling/platforms
Knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation and remediation
Knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM)tools such as Splunk Enterprise Security or Microsoft Sentinel
Knowledge of cloud based 'data lake' solutions used for the collection and real-time advanced analysis of security information
Ability to identify, develop and track key performance indicator (KPI) and key control indicator (KCI) metrics for accurate and contextual evaluation of operational effectiveness as well as providing recommendations for control improvement and mitigating control adjustments

Job Responsibility

Supporting the technical development, implementation and maintenance of a technology and log ingestion framework that aligns to control requirements and supports a cyber-threat intelligence led approach to the detection, response and containment of cyber-threats
Supporting and maintaining the technical aspects of a flexible stakeholder engagement model that caters for both proactive and reactive collaboration and can rapidly adjust and reprioritise workloads in response to the changing threat-landscape
Contributing to the building and maintaining strong processes and collaborative working practices with supporting teams in Sustainable Cybersecurity Operations and the wider Global Cybersecurity Operations & Intelligence teams
Building relationships and engagements with the many technology and platform owner stakeholders
Successfully maintaining these relationships and delivering prioritised outcomes in an environment where relationships can be complex and priorities are often divergent
Maintaining governance across all Cyber Ops Integration activities and ensuring the creation, collection and processing of key data points to feed into relevant service reporting e.g. service delivery metrics, KPIs, KCIs, and performance dashboards
Supporting the development and maintenance of a functional strategy that supports continuous improvement and is aligned to the wider Sustainable Cybersecurity Operations and Global Cybersecurity Operations & Intelligence strategy and goals

What we offer

Continuous professional development
Flexible working
Opportunities to grow
Inclusive and diverse environment

Fulltime

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Lead Analyst for Cash Services Operations

The Lead Analyst for Cash Services Operations is a strategic professional respon...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience
Significant industry experience required
Demonstrated subject matter expertise in multiple or specific skill sets, business areas, or products (risk & controls, senior management presentation, stakeholder management, analytics)
Fluency in English - written and verbal
Advanced usage of Microsoft products (Excel, PowerPoint, Word)
Proven ability to manage complex issues related to operations management and implement and manage a successful risk/control environment
Execution focused mindset to overcome obstacles and minimize bureaucracy
Demonstrated exceptional communication, influencing and negotiation skills with senior leaders across functions to articulate complex recommendations
Ability to develop partnerships with Technology, Compliance/Risk, Finance, HR and key internal stakeholders
Impeccable integrity and judgment

Job Responsibility

Serve as a subject matter expert, developing and implementing business initiatives, client solutions, and projects
Stay abreast of developments within the firm’s transformation and control initiatives, considering their implications for the role and the business
Manage the volume, quality, timeliness, and delivery of complex deliverables for the broader Cash Services organization
Be accountable for the integrity of processes, operations, and associated results
may include responsibility for planning, budgeting, and policy formulation within the area of expertise
Conduct detailed analysis of complex issues where the optimal course of action is not immediately evident, recommending and implementing solutions
Investigate various scorecards and performance management tools to mitigate exposure (risk/financial/regulatory)
design and implement monitoring reports and tools as needed
Continuously identify and drive opportunities to improve and strengthen organizational delivery by overseeing and developing various governance frameworks and tools
Define, develop, implement, and track appropriate margin-related Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the group

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work-life balance
Career progression opportunities across geographies and business lines

Fulltime

Cross-disciplinary Controls Sr. Lead Analyst

This role involves managing operational risk and control processes with a strong...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry

Job Responsibility

Develop and maintain robust MIS reports and dashboards to monitor key risk indicators (KRIs) and control performance indicators (CPIs)
Provide insightful analysis of risk data to support strategic decision-making
Contribute to the development and implementation of AI governance frameworks, ensuring ethical use, transparency, fairness, and accountability of AI systems
Perform assurance activities over AI models and their associated data
Stay abreast of industry trends in risk management, MIS technologies, and artificial intelligence to continuously enhance risk and control capabilities
Support the safe growth and management of the Citi Markets business line and its associated higher risk segments through robust risk mitigation
Identify and assess risk, vulnerabilities, and opportunities for efficient and effective risk coverage
Work within team and across business/functional line management to assess complex issues, structure potential solutions, and drive effective resolution within permissible statutory and regulatory frameworks
Evaluate and respond to escalated matters and further escalate as required
Advise senior management on next steps as needed

What we offer

Global benefits to support well-being, growth and work-life balance.

Fulltime

Cross-disciplinary Controls Lead Analyst

Individuals in Cross Disciplinary Controls are responsible for multiple activiti...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
ability to escalate deviations detected while processing work items
leverage skills to be an active, valued team member of ad hoc projects
candidate should be able to work under tight deadlines with various internal parties to ensure timely execution of client requests
pro-actively managing client expectations by handling clients sensitively and responsively
adherence to risk & controls, protocols and manage the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items
liaison with internal stakeholders across regions
the candidate must be fluent in English - both verbal and written
good organizational and planning skills to manage a large number of requests
dedicated/self-motivated and self-discipline

Job Responsibility

Assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
drive execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
responsible for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
responsible for the coordination and comprehensive management of issues with key stakeholders
drive issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
manage the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Global benefits package
support for well-being
work-life balance

Fulltime

Quality Assurance, Monitoring & Testing Lead Analyst

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills

Job Responsibility

Support for the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality
Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
Stay up-to-date with the latest quality assurance testing tools and strategies
Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution

Fulltime

New

Revenue Operations Analyst

We are seeking a detail-oriented and analytical Revenue Operations Analyst (m/w/...

Location

India , Gurugram

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Economics, or a related field
2–4 years of experience in Revenue or Sales Operations, preferably in a B2B SaaS environment
Deep hands-on expertise with Salesforce (CRM logic, reporting, automation)
Solid experience in forecasting, quota planning, and sales performance analysis
Proficiency in data visualization tools (e.g., Salesforce Dashboards
Tableau experience is a plus)
Strong communication, stakeholder management, and prioritization skills across cross-functional teams
Fluency in English

Job Responsibility

Serve as a strategic business partner to regional sales leaders, delivering data-driven insights and operational support to accelerate sales performance
Ensure accurate sales forecasting by collaborating closely with Partner Team leveraging real-time data and tracking opportunities across direct and partner channels
Maintain clean and up-to-date opportunity data, ensuring pipeline integrity, revenue predictability, and full visibility into the deal lifecycle
Support territory planning, headcount allocation, and quota setting with robust, data-driven analyses aligned to business objectives for both direct and partner sales motions
Lead or contribute to cross-functional revenue operations projects, driving improvements in processes, tools, and data structures that support go-to-market teams
Build, optimize, and maintain dashboards and performance reports to monitor sales activity, pipeline health, conversion rates, and sales driven metrics

What we offer

Competitive salary and benefits package
Opportunities for professional growth and development
A collaborative and innovative work environment

Fulltime

Rec & Proofing Lead Analyst

The Rec & Proofing Lead Analyst is a strategic professional who contributes to d...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience
Client Service Focused
Good Analytical skills
Execution focused
Excellent communication skills
Good influencing skills
Develops partnerships with key internal and external stakeholders

Job Responsibility

Responsible for supporting the management of front to back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
Develops and implements business initiatives, client solutions, and/or projects affiliated with pre-settlement processes and transaction capture activities
Takes responsibility for volume, quality, timeliness and delivery of complex deliverables
Accountable for integrity of process, operations and associated results and may have responsibility for planning, budgeting and policy formulation within area of expertise
Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
Demonstrates good analytical skills to filter, prioritize and validate potentially complex material from multiple projects
Oversees the daily performance related to transactions capture pre-settlement activities of operations processes to satisfactory completion of the daily operational cycle
Defines, develops, implements and tracks appropriate KPIs and SLAs for the group
Commits to process improvement, client service, control, and cost reduction and identifies any opportunity to implement process improvements, service enhancements, or technology enhancements
Conducts discovery and due diligence activities with clients to meet their needs

What we offer

Global workforce benefits
Opportunities for career growth
Work-life balance

Fulltime

Operations Lead Analyst

Citi

Location:
India , Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 28, 2025

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