Operations Intern Support Job at MillenniumSoft Inc (Covington)

Coordinator, internal operations support

A company in Ville Saint-laurent is seeking a dedicated Coordinator, Internal Op...

Location

Canada , Saint-Laurent

Salary:

Not provided

Randstad

Expiration Date

January 26, 2026

Requirements

A minimum of 2 to 4 years of experience in logistics coordination, internal scheduling, or service operations support (without direct client interaction)
College Diploma (DEC) in Logistics, Operations Management, or a related field
Advanced proficiency in resource planning software (ERP) or Field Service Management (FSM) systems, as well as the Microsoft Office Suite (Advanced Excel is an asset)
Exceptional capacity for analytical thinking, rapid problem-solving, and adherence to rigorous processes
Excellent team spirit, clear communication, and ability to mobilize teams
bilingual required

Job Responsibility

Planning and Logistics Optimization: Manage and optimize the work schedules of internal teams (technicians, installers, etc.) by maximizing route efficiency and resource allocation
Work Order Management: Receive, prioritize, and distribute internal work orders to teams, ensuring all necessary information is documented for execution
Procurement Support: Coordinate the ordering, tracking, and distribution of equipment, tools, and parts required for field operations, in liaison with the purchasing department
Inter-Team Coordination: Ensure fluid and constant communication between field teams, the warehouse, and administrative departments (R&D, Engineering, Logistics)
Documentation and Systems: Maintain the work order management system (ERP or FSM) up-to-date, ensure intervention reports are properly completed by the teams, and compile activity data
Process Improvement: Identify logistical bottlenecks and propose solutions to optimize internal support processes

What we offer

Compensation based on experience and market standards
Work Environment focused on achieving operational objectives and teamwork
Job Stability in a growing sector
Career Opportunities and development of your operations management skills

Business Process Analyst Operations Support Intern

The Business Process Analyst plays a critical role in ensuring the efficiency an...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University Students pursuing a degree in business or information technology
Bachelor's degree in business, information technology, or a related field
At least some experience in business process analysis or IT service management
Strong understanding of ITIL best practices and their application in a managed services environment
Excellent analytical, problem-solving, and process mapping skills
Strong communication and interpersonal skills
Experience in gathering and documenting business requirements
Proficiency in using process modeling and documentation tools
Knowledge of IT service management tools (e.g., ServiceNow, BMC Remedy) is a plus
Self-motivated and proactive with a strong work ethic

Job Responsibility

Conduct in-depth analysis of current IT service management processes, identifying bottlenecks, inefficiencies, and areas for improvement
Develop and implement process improvement initiatives based on ITIL best practices
Collaborate with stakeholders to gather requirements, document processes, and create process maps and workflows
Ensure adherence to ITIL best practices in all service management processes
Assist in the implementation and maintenance of ITIL processes including incident management, problem management, change management, and service request management
Monitor process performance through key performance indicators (KPIs) and service level agreements (SLAs)
Provide regular reports to management
Work closely with cross-functional teams to understand business needs and translate them into actionable process improvements
Facilitate communication and collaboration between different teams
Provide training and support to staff on new processes and ITIL best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Customer Support Operations Specialist

At Infinidat, we help enterprises and service providers empower their data-drive...

Location

Israel , Herzliya

Salary:

Not provided

Infinidat

Expiration Date

Until further notice

Requirements

Availability for 5 shifts a week, including nights and weekends
Client-oriented
Team player
Fast learner, independent and detail-oriented
Technology-oriented with analytical thinking and problem-solving skills
Fluent English (both written and verbal)
Great communication skills, loves working with people of all kinds
Experience in hardware\software support - An advantage
Experience in similar roles - An advantage

Job Responsibility

Initiate and manage all on-site customer activities - logistically and operationally
Engage with a variety of teams and interests (Tier-3 Support, Technical Advisers, Global Operations etc.)
Provide initial assistance to incoming phone calls and email queries related to our product
Maintain and constantly improve an internal knowledge base and workflows

Operations Internal Systems Admin

The Operations Systems Admin is a pivotal member of Checkr’s Shared Services tea...

Location

Chile , Santiago

Salary:

Not provided

Checkr

Expiration Date

Until further notice

Requirements

2-4 years of experience in Operations, IT support, or Customer Experience tooling environments
Familiarity with SaaS administration concepts - especially user provisioning, role management, and access control
Working knowledge of SSO/identity platforms (Okta, Google Workspace, etc.)
Strong organizational and documentation skills
ability to manage multiple tooling requests concurrently
Experience handling confidential or PII data securely and in compliance with company standards
English proficiency (written and verbal) sufficient to collaborate in a global environment
Detail-oriented, process-driven mindset with a focus on accuracy and accountability

Job Responsibility

Own day-to-day user provisioning, deprovisioning, and role changes across the Operations tooling ecosystem
Manage credentialing workflows end-to-end
Act as the primary point of contact for tooling access requests submitted through the internal Jira queue
Triage and resolve low-complexity Tools & Systems tickets
Maintain accurate access records, license inventories, and role mappings
Partner with IT to coordinate SSO/Okta provisioning
Execute and track onboarding/offboarding processes for all users across Salesforce, Zendesk, Assembled, MaestroQA, Lessonly, Sprout, Autotab, and Talkdesk
Support incident response by documenting and escalating P1/P0 tooling incidents
Identify inefficiencies or gaps in provisioning and access processes
Participate in scheduled access reviews, internal audits, and data handling assessments involving PII

What we offer

A collaborative and fast-moving environment
Be part of an international company based in the United States
Learning and development reimbursement allowance
Competitive compensation and opportunity for professional and personal advancement
100% medical, dental, and vision coverage for employees and dependents
Additional vacation benefits of 5 extra days and flexibility to take time off
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Fulltime