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Operations & Improvement Consultant

United States, Boston Employment contract 93000.00 - 212300.00 USD / Year · Job Posted April 24, 2026
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Job Description

We’re looking for talented consultants to join our Operations & Performance Improvement team and help transform clients’ business operations across all major sectors. You will work on engagements that range from short term tactical improvements to end to end operations strategy, tackling projects that are critical to the growth and resilience of global organizations. Term tactical improvements to end-to-end. Our clients’ challenges include defining operations strategy, designing and delivering the capabilities of tomorrow, and driving both incremental and transformational change—creating value through technology, digitalization, globalization, innovation, cost out, and revenue growth. You’ll gain meaningful exposure to complex organizations and play a direct role in how they operate and perform.

Job Responsibility

  • Design & deliver supply chain, manufacturing and operations strategy
  • Optimize performance: Map and improve end‑to‑end processes, streamline workflows, and embed operational excellence and continuous improvement
  • Plan supply chain and manufacturing operations: Support demand/capacity planning, manufacturing operations planning, and service delivery models to enhance throughput and service levels
  • Drive value realization: Develop business cases, benefits frameworks, and cost‑out levers
  • track and report value delivery
  • Transform at pace: Build pragmatic transformation roadmaps, mobilize change, and ensure sustainable adoption with clients
  • Partner across disciplines: Collaborate closely with strategy, digital, data/analytics, and agile teams to deliver integrated solutions
  • Engage stakeholders: Work shoulder‑to‑shoulder with client teams—facilitating workshops, framing problems, structuring analysis, and communicating insights clearly

Requirements

  • Support problem solving, structured analysis, and the creation of deliverables
  • Facilitate workshops, gather data, map processes, and synthesize insights
  • Contribute to operating model, supply chain, and operations strategy components
  • Drive work forward within well-defined workstreams while collaborating closely with client teams
  • Communicate clearly, build trust with stakeholders, and contribute to team culture
  • Demonstrated problem solving, analytical thinking, and structured delivery capabilities with a track record of tangible performance improvements
  • Strong relationship building, communication (written and verbal), and stakeholder management skills with comfort operating in fast moving environments
  • Evidence of leadership, ownership, and commercial acumen with the ability to formulate and deliver creative and value adding solutions to client issues

Nice to have

  • Experience with operating model design, business analysis, product ownership, or enterprise transformation
  • Exposure to sectors such as life sciences, consumer, industrials, financial services, or technology

What we offer

  • Group medical insurance
  • Health Savings Account with company match
  • Teladoc and informed Nurse line resources
  • Long term care plan
  • Group dental insurance
  • Vision plan
  • 401(k) Savings Plan with company profit sharing contribution
  • Commuter and Parking tax-savings benefit
  • 15 days paid vacation days with the opportunity to buy five additional days
  • 10 paid Holidays plus 10 paid sick days
  • Company and Voluntary income protection benefits
  • Gym and health incentive reimbursement
  • Pet and legal insurance Plans
  • Employee Assistance Plan
  • Annual performance-based bonus

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