Operations & Hospitality Coordinator

• Be the first point of contact for visitors, calls, and general inquiries
• Prepare meeting rooms and coordinate refreshments/catering
• Maintain the presentation of shared spaces (kitchen, showroom, meeting areas)
• Support showroom readiness for internal teams
• Continuously improve the employee experience at our client's organization
• Ensure the office is organised, clean, and efficient
• Manage office supplies and procurement
• Coordinate maintenance, repairs, and supplier visits
• Handle incoming/outgoing mail and deliveries
• Assist with onboarding new team members and IT/equipment coordination
• Be the first point of contact for office emergencies
• Support health and safety processes and record keeping
• Assist with fire safety procedures and office compliance tasks
• Maintain organised health and safety documentation
• Provide day-to-day administrative support to the Managing Director
• Assist with calendar coordination, meeting logistics, and travel bookings
• Help prepare basic documents and presentations
• Support team-building activities and company celebrations

• 2+ years in office coordination, hospitality, or workplace experience
• Strong organisational and multitasking abilities in a fast-paced environment
• Excellent interpersonal and communication skills
• High level of discretion and professionalism
• A proactive, solution-oriented mindset with attention to detail
• Proficiency in Microsoft Office and workplace systems
• A positive attitude and a hands-on approach
• Specialty coffee knowledge is a plus

Specialty coffee knowledge

• Employee Assistance Programme
• 25 days annual leave + bank holidays
• Additional annual leave based on length of service
• Free coffee and snacks
• Team lunches and Christmas celebrations
• Laptop and mobile phone provided