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Operations - Full Time Analyst

Malaysia, Penang Employment contract · Job Posted May 27, 2026
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Job Description

Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best client experience. This two-year program offers a unique opportunity to develop analytical and introduction to leadership skills, continuous improvement and risk management mindset, collaboration and client-centric behaviors, discipline and excellence on execution, knowledge in the financial services industry and Operations. You will get hands-on experience working with teams across Operations to manage processes and services that enables our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations. Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.

Job Responsibility

  • Manage processes and services that enables our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations
  • Operations optimization
  • Data analytics and insights
  • Digitalization

Requirements

  • Be in your final year of university (Graduation in 2026)
  • Pursuing a Bachelors’ degree in Finance, Economics, Business Management, Mathematics or other related degrees
  • Achieve a [2:1/ GPA of 3.0] or above
  • Sponsorship for work authorization not required in your location at any time
  • Passion for learning and intellectual curiosity
  • Ownership and accountability
  • Adaptability and resilience
  • Strong communication and organizational skills
  • Attention to detail, thoughtful with an analytical and strategic mindset
  • Unquestioned commitment to integrity and ethical decision-making

What we offer

  • Experienced managers focused on coaching and supporting analysts
  • Senior leaders championing the Analyst Program
  • Structured internal engagement program for analysts to build networks
  • Exposure to senior leaders
  • Regular training and development throughout the program
  • Content gradually escalating in complexity in line with experience

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