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LifeWorks is seeking an Operations Finance Manager (Remote) to serve as the primary finance liaison supporting operational leaders across three key accounts located in NY, DC, and LA. This role is responsible for overseeing all financial aspects of the accounts, including budgeting, AP/AR, invoicing, and inventory support. The ideal candidate is highly collaborative, detail-oriented, and comfortable working cross-functionally in a fast-paced, multi-site environment. This position is an individual contributor role with no direct reports. The role is fully remote and requires periodic travel to New York, Washington, DC, and Los Angeles to support operational needs.
Job Responsibility
To carry out daily credit control procedures ensuring overdue debts and bad debts are kept to a minimum
Accurately supervising customer accounts on a regular basis to ensure the company's credit control policies and procedures are adhered to
Meet all targets set out by the Company Plan
Processing and resolving of daily customer accounts queries and issues e.g. copying invoices/statements
Collaborate closely with relevant departments regarding credit control activities
Post & allocate receipts accurately and in a timely manner
Balancing of all accounts on a monthly basis
Maintain all files and documentation to a high standard
Prepare weekly/monthly/quarterly analysis of outstanding debts and report any issues to AR Manager as needed
Responsible for ongoing evaluation and enforcement of policies and procedures with regard to Credit Control Department
Advance unresolved issues
Any ad hoc duties that may arise
Requirements
3 - 5 years of experience in operations finance, accounting, or a related role
Strong experience with budgeting, AP/AR, and invoicing
Proven ability to support and influence operations teams in a matrixed environment
Advanced Excel skills and familiarity with financial systems
Strong analytical and problem-solving skills
Excellent communication and stakeholder management
High attention to detail with a proactive mindset
Ability to work independently in a fully remote role
Willingness and ability to travel to NY, DC, and LA based on business needs
What we offer
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage